Nicole Clararose Powers
Galena
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
9
9
years of professional experience
Work History
Restaurant Hostess
Galena Associates
Galena, IL
08.2025 - 02.2026
- Greeted guests upon arrival, presented menus and announced name of server.
- Pre-planned seating arrangements for large groups and reservations.
- Seated guests, accounting for special requests and available seating.
- Assisted servers in serving beverages.
Cook's Assistant
Galena Cellars
Galena, IL
02.2022 - 05.2022
- Decorated food presentations under the guidance of head chefs to enhance plate appeal.
- Measured ingredients accurately for recipes to maintain consistent quality of dishes.
- Assisted in the training of new kitchen staff on food prep procedures and safety protocols.
- Monitored food temperatures during cooking and storage to comply with health regulations.
Line Cook
Eagle Ridge
Galena, IL
01.2022 - 02.2022
- Cooked, arranged and presented high-quality food.
- Followed established recipes to prepare and cook menu items.
- Utilized local and sustainable produce to create high-quality dishes with focus on freshness and flavor.
- Stored food at correct temperatures, adhering to proper food handling and safety guidelines.
Housekeeper
Staybridge Suites Hotel
Oconomowoc, WI
02.2021 - 06.2021
- Performed inspections of rooms and common areas to maintain cleaning standards.
- Completed surface sanitization, deep cleaning and window washing.
- Evaluated rooms to identify supply needs and coordinate team workflow.
- Cleaned and serviced housekeeping equipment and replenished supply inventory.
Trainer, Cook
Freshii
Madison, WI
11.2016 - 09.2018
- Distributed training surveys to determine participant training satisfaction levels.
- Created and facilitated training programs, equipping employees with intelligence to work in diverse environments.
- Designed and conducted training sessions to enhance perception and decision-making skills.
- Maintained up-to-date and accurate record of trainee progress and achievements.
Education
No Degree - Optometry
MATC
High School Diploma - undefined
James Madison Memorial
Skills
- Active listening and communication
- Guest satisfaction
- Revenue growth strategies
- Emergency procedures
- Greeting guests
- Customer service
Timeline
Restaurant Hostess
Galena Associates
08.2025 - 02.2026
Cook's Assistant
Galena Cellars
02.2022 - 05.2022
Line Cook
Eagle Ridge
01.2022 - 02.2022
Housekeeper
Staybridge Suites Hotel
02.2021 - 06.2021
Trainer, Cook
Freshii
11.2016 - 09.2018
High School Diploma - undefined
James Madison Memorial
No Degree - Optometry
MATC