Nicole Carey
Bloomington
Summary
Organized and detail-oriented administrative professional with strong leadership and team management experience. Skilled in scheduling, coordinating operations, and maintaining accurate records in fast-paced environments. Passionate about supporting sustainable, environmentally conscious projects, and bringing positive energy to every team I work with. Adept at providing exceptional client and team support, streamlining processes, and ensuring smooth day-to-day operations. Excited to contribute my organizational skills, problem-solving mindset, and enthusiasm to help an outdoor design and maintenance team thrive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Broomfield
10.2017 - Current
- Managed daily operations of a busy store, ensuring smooth workflow and efficient team performance.
- Trained and mentored new team members on beverage preparation, customer engagement, and safety procedures, resulting in improved team efficiency and consistency.
- Resolved customer concerns with professionalism and empathy, improving guest satisfaction and fostering repeat business.
- Maintained accurate inventory and assisted with ordering supplies to ensure operational efficiency
- Implemented process improvements to streamline daily operations, improving team productivity and customer satisfaction.
- Supported store management in meeting sales and service goals, contributing to overall store performance.
Server/Bartender
Red Lobster
Bloomington
06.2016 - 10.2017
- Delivered high-quality dining experiences by taking accurate orders, making menu recommendations, and ensuring timely food and beverage service.
- Consistently maintained guest satisfaction by resolving issues promptly and providing attentive, personalized service.
- Managed multiple tables in a fast-paced environment, balancing efficiency with hospitality to maximize guest experience.
Education
Bachelor's degree - Organizational Management
Arizona State University
Tempe12-2025
Skills
- Time management
- Leadership
- Cash handling
- Hospitality services
- Accounts receivable management
- Customer support and service
- Relationship management
- Appointment scheduling
- Administrative experience
- Team management
- Microsoft Excel proficiency
- Financial data reconciliation
- Computer operation skills
- Client interaction via phone
- Supervision experience
- Google Workspace proficiency
- Organizational skills
- Clerical expertise
- Attention to detail
- Workflow optimization
Certification
- Food Handler Certification
- Food Safety Certification
- Driver's License
Timeline
Shift Supervisor
Starbucks
10.2017 - Current
Server/Bartender
Red Lobster
06.2016 - 10.2017
Bachelor's degree - Organizational Management
Arizona State University