Nicole Baldanlkham
Arlington Heights
Summary
Experience at the Illinois Liquor Control Commission, skilled in compliance monitoring and teamwork. Proven ability to enhance guest experiences as a Server at Dial Senior Living, while being CNA certified, demonstrating reliability and compassion. Proficient at multitasking and developing training materials, contributing to improving regulatory adherence and team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Underage Compliance Assistant
Illinois Liquor Control Commission
Bloomington, IL
11.2025 - Current
- Assisted in reviewing compliance documents for accuracy and adherence to regulations.
- Collaborated with team members to prepare reports on licensing applications.
- Supported risk assessments by gathering relevant data and contributing to analysis for management review
Server
Dial Senior Living
Deer Park, IL
06.2024 - Current
- Provided exceptional customer service by promptly addressing residents' needs and inquiries.
- Assisted in dining room setup, ensuring a welcoming atmosphere for all residents.
- Collaborated with kitchen staff to ensure timely meal delivery and adherence to dietary restrictions.
- Trained new servers on menu offerings and service standards to enhance team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Birthday Party Host
Buffalo Grove Park District
Buffalo Grove, IL
06.2024 - 04.2025
- Coordinated birthday party activities to ensure engaging and enjoyable experiences for participants.
- Facilitated group games and activities, promoting teamwork and social interaction among attendees.
- Provided exceptional customer service by addressing participant inquiries and resolving concerns promptly.
- Collaborated with parents to customize party themes, enhancing overall satisfaction and experience quality.
Education
Bachelor of Science - Marketing
Illinois State University
Normal, Illinois, IL01-2029
Skills
- Compliance monitoring
- Vital signs monitoring
- Multitasking
- Compassion and empathy
- Patient care
- Teamwork and collaboration
- Realiability
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Mongolian
Native or Bilingual
Interests
- Nail Technician (Independent Practice)
Timeline
Underage Compliance Assistant
Illinois Liquor Control Commission
11.2025 - Current
Server
Dial Senior Living
06.2024 - Current
Birthday Party Host
Buffalo Grove Park District
06.2024 - 04.2025
Bachelor of Science - Marketing
Illinois State University