Nicole Allen
Effingham
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Buffalo Wild Wings. Proven ability to enhance guest engagement and satisfaction through personalized service and effective team collaboration. Proficient in cash handling and maintaining a professional appearance, ensuring a welcoming dining experience.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Cracker Barrell
05.2022 - 10.2022
Server
Golden Corral Buffet and Grill
01.2021 - 09.2022
Education
Cowden Herrick
Cowden, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Team collaboration
- Sales techniques
Timeline
Server
Buffalo Wild Wings
09.2023 - 09.2024
Server
Cracker Barrell
05.2022 - 10.2022
Server
Golden Corral Buffet and Grill
01.2021 - 09.2022
Cowden Herrick
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