Nicki Cody
Oak Lawn
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/Server
Cork and Bean
Oak Lawn
05.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service to ensure satisfaction.
Nanny
Several Families
Local Areas
05.2019 - Current
- Read stories aloud to the children and engaged them in creative play activities.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Developed positive relationships with each child by providing nurturing care.
- Monitored the children's playtime to ensure safety and wellbeing.
- Ensured that all pets were provided with food, water, and rest as needed.
Ice Cream Scooper
Plush Horse - Palos Park
Palos Park
05.2021 - 08.2023
- Stocked shelves with ice cream products and toppings.
- Prepared sundaes, milkshakes, and other frozen treats according to customer specifications.
- Adhered to all food safety regulations and monitored product temperatures throughout the shift.
- Performed regular maintenance tasks such as cleaning floors and washing dishes.
- Cleaned equipment such as blenders, mixers, freezers, scoops. after each use.
- Communicated with children and their parents about their orders.
Cashier
Pluto's Restaurant
Oak Lawn
01.2019 - 02.2021
- Resolved customer complaints in accordance with company policy to enhance satisfaction.
- Issued receipts, refunds, and credits promptly to ensure customer trust.
- Communicated customer allergies and special requests effectively to kitchen staff.
- Took customer orders accurately and efficiently to maximize service speed.
- Maintained cleanliness during shifts while closing down the restaurant after hours.
Education
Psychology
Illinois State University
Normal, IL05-2027
High School Diploma -
Harold L Richards
Oak Lawn05-2023
Skills
- Customer service
- Interpersonal communication
- Activity planning
- Time management
- Child development
- Multitasking and organization
- Active listener
- Hardworking
Certification
- Babysitting License
- CPR Certified
Timeline
Barista/Server
Cork and Bean
05.2024 - Current
Ice Cream Scooper
Plush Horse - Palos Park
05.2021 - 08.2023
Nanny
Several Families
05.2019 - Current
Cashier
Pluto's Restaurant
01.2019 - 02.2021
Psychology
Illinois State University
High School Diploma -
Harold L Richards