Nick Westerheide

Belleville

Summary

Dynamic Inside Sales Representative with proven success at Christenson Transportation in cultivating client relationships and negotiating freight rates. Expert in McLeod Software and adept at problem-solving, I streamline operations and enhance service delivery, ensuring optimal freight solutions and customer satisfaction. Strong communicator with a focus on achieving results.

Overview

years of professional experience

Work History

Inside Sales Representative / Operations Coordinator

Christenson Transportation

09.2022 - 07.2026

Established and nurtured long-term customer relationships while identifying and developing profitable freight opportunities.
Communicated daily with customers regarding shipment status, scheduling, pricing, and service needs.
Negotiated freight rates and utilized McLeod Software to manage loads, customer accounts, dispatching, and shipment tracking.
Coordinated customer shipments, sourced carrier capacity, tracked trailer locations, and planned trailer moves to streamline freight brokerage operations.
Resolved transportation issues by collaborating with dispatch, drivers, and operations teams to uphold service levels.

Intern

Distribution Management

City of Saint Peters

06.2021 - 08.2021

Assisted team in managing inventory levels and stock replenishment processes.
Utilized warehouse management system to track inventory and update records.
Documented daily activities and reported findings to supervisors for review.
Prepared reports summarizing project progress and results for management review.

Education

Bachelor of Science - Supply Chain Management and Business Operations

Missouri State University

Springfield, MO

Skills

McLeod Software & Transportation Management Systems (TMS)
Freight pricing negotiation
Truck Capacity Planning & Load Scheduling
Trailer Tracking & Trailer Moves
Client management

Regional Operations Management (Northeast & Midwest)
Microsoft Office proficiency
Problem Solving & Customer Service
Strong Communication

Timeline