Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nick Marsaglia

Downers Grove

Summary

Dynamic and dedicated professional with a strong background in customer service and safety awareness from my time at Downers Grove Park District. Proven ability to enhance visitor experiences through effective communication and teamwork. Skilled in ticket collection and food service, consistently resolving inquiries and ensuring satisfaction. Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Park Attendant

Downers Grove Park District
Downers Grove
05.2024 - 08.2024
  • Answered customer inquiries via phone or email regarding availability of facilities or services offered at the park.
  • Provided first aid assistance in emergency situations.
  • Operated cash registers when selling tickets or merchandise at the entrance booth.
  • Greeted visitors and provided information about park activities.

Worker

Eiffel Waffle
Downers Grove
05.2023 - 08.2023
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Rotated through series of different stations based on team needs.

Food Runner

Hollywood Blvd
Wood-Ridge
05.2022 - 03.2023
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Assisted servers in setting up tables for guests.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.

Education

Some College (No Degree) - Political Science

Illinois State University
Normal, IL

Skills

  • Time management
  • Customer service
  • Safety awareness
  • Team collaboration
  • Ticket collection
  • Food service

Certification

  • CPR Certified
  • Food Handling Certified

Languages

German
Limited

Timeline

Park Attendant

Downers Grove Park District
05.2024 - 08.2024

Worker

Eiffel Waffle
05.2023 - 08.2023

Food Runner

Hollywood Blvd
05.2022 - 03.2023

Some College (No Degree) - Political Science

Illinois State University

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Nick Marsaglia