Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Store Of The Year 2017
Timeline
Generic

Nick Larrabee

Yorkville

Summary

Dynamic manager with a proven track record at Guzman Y Gomez, specializing in elevating customer satisfaction and streamlining operations. Expert in team leadership and performance management, adept at fostering cross-functional teamwork and driving sales growth. Achieved significant improvements in staff productivity and operational efficiency through effective staff training and development.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

Guzman Y Gomez
03.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Manager

Taco Bell
01.2015 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.

Education

High School Diploma -

East Aurora High School
Aurora

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Schedule preparation
  • Sales management

Accomplishments

  • Supervised team of 20+ staff members.

Certification

Serve Safe Food Handler

Allergen Certificate

Store Of The Year 2017

Store was voted best of the best in 2017 by meeting goals in food safety audits, controllable, speed goals, labor control, food cost control, and staffing retention.  Sales growth year over year was 10%. Transaction year over year increased by 20%

Timeline

Manager

Guzman Y Gomez
03.2023 - Current

Manager

Taco Bell
01.2015 - 03.2023

High School Diploma -

East Aurora High School

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Nick Larrabee