Summary
Overview
Work History
Education
Skills
Timeline
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Nick Kvili

Summary

Energetic and detail-oriented professional with strong problem-solving abilities and excellent communication skills. In-depth understanding of IT support principles, along with proficiency in troubleshooting hardware and software issues. Dedicated to resolving complex technical problems and ensuring user satisfaction through effective solutions.

Overview

3
3
years of professional experience

Work History

Second Level Support Specialist

Evoke, 888Holdings
03.2025 - Current

On-Boarding new employees and providing tech support from hardware and software request via ticketing system

IT Specialist

Playtika
04.2023 - 01.2025

Hardware management and maintenance while providing tech support to 1400 employees, distributing Windows/Mac laptops

working with AirMedia/NUC and presentations support.

in charge of all israel Off-Boarding employees for hardware equipment and assisting with the leave in all IT manner

Technician

Dell
03.2022 - 01.2023

Providing phone support to Dell customers on all Dell systems

and booking physical technician's or solving issues from remote control



Education

John Bryce

Cyber Security Analyst
Tel Aviv, Israel
01-2021

Skills

  • Remote support
  • Network diagnostics
  • Security protocols
  • Application support
  • Customer service
  • Operating systems

Timeline

Second Level Support Specialist

Evoke, 888Holdings
03.2025 - Current

IT Specialist

Playtika
04.2023 - 01.2025

Technician

Dell
03.2022 - 01.2023

John Bryce

Cyber Security Analyst

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Nick Kvili