NICK DIMARIA
Lake in the Hills
Summary
Experienced with national account management, including building relationships and driving revenue growth. Utilizes negotiation skills and strategic planning to foster client partnerships and achieve sales targets. Track record of successful team leadership and effective sales strategies.
Overview
19
19
years of professional experience
Work History
National Account Sales Manager
DCI Solution
10.2019 - Current
- Organized regular meetings with existing clients to ensure satisfaction levels were maintained or exceeded expectations as needed for continued growth together over time.
- Developed comprehensive client profiles, allowing for better understanding of their needs and preferences leading to more targeted pitches.
- Worked closely alongside other departments such as R&D or production teams so we could deliver exceptional services/products tailored specifically towards individual requirements whenever necessary.
- Managed a diverse portfolio of national accounts, ensuring consistent revenue growth and profitability.
- Mentored junior sales managers, sharing industry insights and best practices for success in the field.
- Built strong relationships with key clients for improved customer satisfaction and long-term retention.
- Identified new business opportunities through market research and competitor analysis, driving expansion into untapped territories.
- Trained and mentored new account management and sales personnel.
- Established rapport with potential customers at industry events, expanding brand reach while gathering valuable market insights.
- Collaborated with marketing team to create targeted promotional campaigns that generated significant leads for the sales department.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Identified profitable business leads and built pipeline of prospective customers.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
Business Development Manager
International Packing & Crating
07.2017 - 09.2019
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Account Representative
ECU Worldwide
11.2015 - 07.2017
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Kept detailed records of customer interactions for optimal traceability.
- Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.
Senior Account Executive
RIM Logistics, Ltd
02.2006 - 02.2015
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Cold called prospects to explain partnership benefits, representing company values.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Associate of Arts - Communications
Illinois State University
Normal, IL05-2003
Communications
William Rainey Harper College
Palatine, IL05-2001
Skills
- Client relationship management
- Client acquisition
- Account management
- Territory management
- Business development
- Revenue generation
- Sales presentations
- Solution selling
- Account development
- Cold calling strength
- Teamwork
- Excellent communication
Active in the community including church, coaching, and volunteer work
Regularly attend Emmanuel Lutheran Church where I am a lay reader, and participate in volunteer work for local charity events. I also enjoy being an assistant coach for youth sports.
Timeline
National Account Sales Manager
DCI Solution
10.2019 - Current
Business Development Manager
International Packing & Crating
07.2017 - 09.2019
Account Representative
ECU Worldwide
11.2015 - 07.2017
Senior Account Executive
RIM Logistics, Ltd
02.2006 - 02.2015
Associate of Arts - Communications
Illinois State University
Communications
William Rainey Harper College
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