Nick Chiappetti
Summit Argo
Summary
I feel like I have done a lot of great work over the past 8 years with my business. But, I've reached a point in my life where I feel like it's time to move on. I have over the years acquired basic construction skills and have found that I greatly enjoy the construction industry and I am looking to move in that direction.
Overview
12
12
years of professional experience
Work History
Owner/Operator Technician
Mr Tubby Bath Tub Refinishing
09.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Refinish bathtubs using a commerical grade urethane acrylic coatings.
- Work in the home, managing clients expectations going above and beyond to ensure client satisfaction.
Field Technician
Surface Doctors
08.2013 - 08.2017
- Refinished bath tubs using commerical grade urethane acrylics.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Trainer Assistant
Napco LTD.
01.2014 - 01.2015
- Ensured compliance with organizational policies and procedures during all aspects of the training process.
- Served as a reliable resource for trainees seeking additional information or clarification on course topics outside of scheduled sessions.
- Assisted lead trainer in developing customized training materials for different learning styles and needs.
- Contributed to the improvement of overall training programs by gathering participant feedback and implementing necessary changes.
- Assisted in the delivery of hands-on workshops, providing individualized support as needed to ensure skills mastery.
- Supported trainees'' progress by providing constructive feedback and guidance on assignments and projects.
- Prepared materials for skills development classes.
Education
GED -
Heartland Community College
Normal, IL06-2012
Skills
- Relationship building
- Customer service
- Staff training/development
- Framing construction
- Residential construction
- Demolition work
- Valid Illinois driver's license
- Drywall hanging
- Woodworking techniques
- Painting and staining
- Remodeling projects
- Drywalling
- Shelving installation
- Staff management
- Lifts up to 50-100 pounds
- Basic electrical
- Paint sprayer operation
- Paint mixing
- Punctual and dependable
- Surface preparation
- Hand and power tools
- Caulking and crack filling
- Touch-up painting
- Wall repair
- Primer application
- Basic carpentry
- Small business operations
Languages
Spanish
Native or Bilingual
Timeline
Owner/Operator Technician
Mr Tubby Bath Tub Refinishing
09.2017 - Current
Trainer Assistant
Napco LTD.
01.2014 - 01.2015
Field Technician
Surface Doctors
08.2013 - 08.2017
GED -
Heartland Community College
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