Nichole Schumaker
Belvidere
Summary
Professional dog groomer with comprehensive experience in animal grooming and care. Skilled in precision grooming techniques, breed-specific styling, and maintaining calm environment for pets. Strong focus on maintaining a positive environment to ensure positive experience for the pet, ensuring high standards and reliable results in dynamic settings. Known for excellent customer service and ability to handle diverse grooming tasks efficiently.
Overview
11
11
years of professional experience
Work History
Professional Dog Groomer
Hair of The Dog Inc.
09.2021 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Deli Manager
Butera Finer Foods
07.2017 - 09.2021
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Set schedules for [Number] staff by planning and designating shifts and hours.
Professional Pet Groomer
Hair of The Dog Inc.
04.2016 - 07.2017
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
- Offered additional services such as nail trimming, ear cleaning, and teeth brushing, contributing to the overall health of pets in our care.
Professional Pet Groomer
Lori's Little Critters
12.2013 - 08.2014
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Associate of Science - Animal Science
Kishwaukee Community College
Malta, ILCertified Dog Grooming Course
Rockford Career College
Rockford, ILSkills
- Client record management
- Animal handling
- Sanitation practices
- Stress reduction
- Detail orientation
- Proper bathing techniques
- Advanced clipper skills
- Expert scissoring techniques
- Knowledge of breed standards
- Gentle restraint methods
- Efficient drying methods
- De-matting techniques
- De-shedding procedures
Timeline
Professional Dog Groomer
Hair of The Dog Inc.
09.2021 - Current
Deli Manager
Butera Finer Foods
07.2017 - 09.2021
Professional Pet Groomer
Hair of The Dog Inc.
04.2016 - 07.2017
Professional Pet Groomer
Lori's Little Critters
12.2013 - 08.2014
Associate of Science - Animal Science
Kishwaukee Community College
Certified Dog Grooming Course
Rockford Career College
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