Nicholas Zepeda
Rockford
Summary
Dynamic sales associate with comprehensive product expertise, adept at generating quotes and managing customer relationships.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pro Account Sales Associate
Home Depot
Rockford
04.2008 - Current
- Developed strong relationships with pro customers, addressing project needs consistently.
- Leveraged product expertise across departments to recommend items and achieve sales targets.
- Maintained detailed customer profiles and actively pursued new business opportunities.
- Created quotes, processed orders, and coordinated timely fulfillment with delivery teams.
- Spent time on the sales floor prospecting and assisting customers efficiently.
- Handled customer issues and provided customized solutions for unique project requirements.
Pro Sales Department Supervisor
Home Depot
Rockfrod
04.2006 - 04.2008
- Trained and coached department associates to enhance career growth and performance.
- Ensured associates delivered exceptional service and assisted customers in product selection.
- Oversaw daily department operations, managing workflow and enforcing safety standards.
- Maintained organized, well-stocked displays while contributing to merchandising strategies.
- Guided team by example, supporting store management in achieving operational goals.
Sales Associate
Home Depot
Rockford
04.2002 - 04.2006
- Greeted customers and assessed project needs to provide tailored solutions.
- Maintained clean, organized, and safe shopping areas throughout the store.
- Followed all safety protocols, promptly addressing hazards and reporting unsafe conditions.
- Acquired in-depth product knowledge to deliver informed recommendations on features and benefits.
Education
High School Diploma -
Belvidere High School
Belvidere05-2002
Skills
- Product knowledge
- Customer service
- Relationship management
- Quote generation
- Verbal and written communication
Languages
English
Professional
Spanish
Elementary
Certification
Forklift and multiple store lift equipment certified
Accomplishments
Top sales associate in district for last two years.
Timeline
Pro Account Sales Associate
Home Depot
04.2008 - Current
Pro Sales Department Supervisor
Home Depot
04.2006 - 04.2008
Sales Associate
Home Depot
04.2002 - 04.2006
High School Diploma -
Belvidere High School