NICHOLAS ZAHARA-SUCH
Lockport
Summary
Dynamic healthcare professional with extensive experience at Ann & Robert H. Lurie Children’s Hospital, excelling in patient care management and regulatory compliance. Proven track record in optimizing workflows and enhancing cross-departmental communication, fostering a collaborative environment. Adept at developing standard operating procedures while mentoring staff to achieve superior patient outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Care Operations- Manager
Ann & Robert H. Lurie Children’s Hospital
<ul>
<li>Managed daily operations to ensure efficient patient care delivery.</li>
<li>Coordinated cross-departmental communication among medical staff and administration.</li>
<li>Developed and implemented standard operating procedures for improved workflow efficiency.</li>
<li>Monitored compliance with healthcare regulations and standards consistently.</li>
<li>Organized departmental meetings to align goals and strategies across teams.</li>
</ul>
07.2019 - Current
- Managed daily operations to ensure efficient patient care delivery.
- Coordinated cross-departmental communication among medical staff and administration.
- Developed and implemented standard operating procedures for improved workflow efficiency.
- Monitored compliance with healthcare regulations and standards consistently.
- Organized departmental meetings to align goals and strategies across teams.
Registered Nurse
Ann & Robert H. Lurie Children’s Hospital
<ul>
<li>Provided comprehensive nursing care to pediatric patients in a fast-paced environment.</li>
<li>Mentored junior nursing staff on best practices and clinical procedures effectively.</li>
<li>Implemented infection control measures to ensure a safe hospital environment for patients.</li>
</ul>
05.2016 - 07.2019
- Provided comprehensive nursing care to pediatric patients in a fast-paced environment.
- Mentored junior nursing staff on best practices and clinical procedures effectively.
- Implemented infection control measures to ensure a safe hospital environment for patients.
Registered Nurse
Ann & Robert H. Lurie Children’s Hospital
<ul>
<li>Educated families on health management and medication administration for better outcomes.</li>
<li>Utilized critical thinking skills to assess clinical situations quickly and accurately.</li>
</ul>
11.2014 - 05.2016
- Educated families on health management and medication administration for better outcomes.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Registered Nurse
Advocate Children’s Hospital – Oak Lawn Campus
<ul>
<li>Provided comprehensive nursing care to pediatric patients in a fast-paced environment.</li>
<li>Collaborated with multidisciplinary teams to develop individualized patient care plans.</li>
<li>Administered medications and treatments as prescribed by healthcare providers efficiently.</li>
<li>Educated families on health management and medication administration for better outcomes.</li>
</ul>
09.2010 - 05.2015
- Provided comprehensive nursing care to pediatric patients in a fast-paced environment.
- Collaborated with multidisciplinary teams to develop individualized patient care plans.
- Administered medications and treatments as prescribed by healthcare providers efficiently.
- Educated families on health management and medication administration for better outcomes.
Patient Care Associate (PCA)
Advocate Children’s Hospital – Oak Lawn Campus
<ul>
<li>Assisted nursing staff with daily patient care tasks and activities.</li>
<li>Monitored vital signs and reported changes to medical personnel.</li>
<li>Communicated effectively with patients and families regarding care needs.</li>
</ul>
03.2010 - 09.2010
- Assisted nursing staff with daily patient care tasks and activities.
- Monitored vital signs and reported changes to medical personnel.
- Communicated effectively with patients and families regarding care needs.
Supplemental Instructor/Supervisor
Purdue University Calumet
Hammond
01.2010 - 06.2010
- Coordinated scheduling and logistics for supplemental instructors.
- Recorded attendance data to report to program directors.
Supplemental Instructor
Purdue University Calumet
Hammond
08.2008 - 06.2010
- Facilitated study sessions for diverse student groups to enhance understanding.
- Collaborated with faculty to align supplemental instruction with classroom curriculum.
- Assessed student needs to provide targeted academic support and resources.
Education
Master of Science - Nursing – Hospital Administration
Elmhurst College
Elmhurst, IL05.2019
Bachelor of Science - Nursing
Purdue University Calumet
Hammond, IN05.2010
Skills
- Patient care management
- Regulatory compliance
- Workflow optimization
- Standard operating procedures
- Cross-departmental coordination
- Healthcare administration
Certification
- Certified Pediatric Nurse, 06/01/12
- Lean Green belt certified, 07/01/24
- CPR-BLS Healthcare Provider
Projects And Change Management
- 2019, Joint Commission survey covering Plastic surgery, Special Infectious Disease, and Endocrine clinics
- 2020, Planned and implement Covid-19 testing in a drive-thru setting; Created and implemented a new workflow for specimen collection; Coordinated staffing for Covid-19 testing using staff from across the organization
- 2021, Supported implementation of Care Companion in MyChart for T&A ENT Patients; Implemented use of new CMOS scopes for ENT clinic
- 2022, Create 3 new ENT Coordinator positions and promote current staff into the positions to better reflect the current responsibilities; Evaluate and coordinated transitioning to new CMOS scopes access the organization
- 2023, Joint Commission survey covering ENT and Plastic surgery clinics; Planned and implemented a process for live triage calls for post operative ENT patients during office hours
- 2024, Multiple workflows and processes to support extended downtime including charting and outpatient visit workflows, a process for urgent med refills, answering calls/messages coming to main hospital number; Support space reallocation project and building of an Ambulatory space dashboard to consolidate and reallocate space as needed; Created and initiated new RN positions for ophthalmology office support
- 2025, Support Ophthalmology and implement adherence to organizational standards such as appropriate financial allocation of funds and travel reimbursement, support the opening of a new clinical site including space and equipment planning
- 2026, Joint Commission survey covering ENT, Plastic surgery, and Ophthalmology clinics;
Timeline
Patient Care Operations- Manager
Ann & Robert H. Lurie Children’s Hospital
07.2019 - Current
Registered Nurse
Ann & Robert H. Lurie Children’s Hospital
05.2016 - 07.2019
Registered Nurse
Ann & Robert H. Lurie Children’s Hospital
11.2014 - 05.2016
Registered Nurse
Advocate Children’s Hospital – Oak Lawn Campus
09.2010 - 05.2015
Patient Care Associate (PCA)
Advocate Children’s Hospital – Oak Lawn Campus
03.2010 - 09.2010
Supplemental Instructor/Supervisor
Purdue University Calumet
01.2010 - 06.2010
Supplemental Instructor
Purdue University Calumet
08.2008 - 06.2010
Master of Science - Nursing – Hospital Administration
Elmhurst College
Bachelor of Science - Nursing
Purdue University Calumet