Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Team Captain
Blackburn College
08.2020 - 05.2024
Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
Athletic Staff Member
Blackburn College Athletics
08.2020 - 05.2024
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Provided administrative support to department leads to help organize events and fundraisers.
Led group discussions and activities to meet different community needs.
Sales Intern
Cloud5 Communications
05.2023 - 02.2024
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Analyzed customer feedback and identified areas for improvement.
Conducted market research to assess customer needs and preferences.
Generated reports to track sales activity and performance.
Maintained current knowledge of evolving changes in marketplace.
Education
High School Diploma -
Civic Memorial Highschool
Bethalto, IL
05.2020
Bachelor of Arts - Accounting And Business Marketing
Blackburn College
Carlinville, IL
05.2024
Skills
Adaptability and Flexibility
Decision-Making
Reliability
Professional Demeanor
Organizational Skills
Time management abilities
Data Evaluation
Process Improvement
Excel/Spreadsheets abilities
Timeline
Sales Intern
Cloud5 Communications
05.2023 - 02.2024
Team Captain
Blackburn College
08.2020 - 05.2024
Athletic Staff Member
Blackburn College Athletics
08.2020 - 05.2024
High School Diploma -
Civic Memorial Highschool
Bachelor of Arts - Accounting And Business Marketing
Director of Donor Relations, Scholarships and Endowment Administration at Morehouse CollegeDirector of Donor Relations, Scholarships and Endowment Administration at Morehouse College