Summary
Work History
Education
Skills
Timeline
Generic

Nicholas Torres

Norridge

Summary

Motivated and hard working student with a passion for digital technology including, cybersecurity. Works well independently and with others. Demonstrates really good skills at managing time and always shows up on time. and communicates effectively. Highly adaptable, fast learner and brings advanced knowledge of Windows operating system.

Work History

Customer Service Representative

Butera Market
11.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Actively listened to customers and handled concerns quickly.
  • Resolved customer complaints with empathy, resulting in increased satisfaction and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.


Education

High School Diploma -

Ridgewood High School
Norridge, IL
06.2025

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Problem Resolution
  • Computer Proficiency
  • Staff Training
  • Data Collection
  • Technical Support

Timeline

Customer Service Representative

Butera Market
11.2023 - Current

High School Diploma -

Ridgewood High School
Nicholas Torres