Nicholas Rosborough
Vandalia
Summary
Cybersecurity-focused Computer Science graduate with hands-on experience in IT support and software engineering. Expertise in diagnosing technical issues, supporting end users, and maintaining secure systems. Knowledgeable in network security principles, access control, and secure software development practices. Committed to effective communication and rapid response in fast-paced environments, seeking opportunities in IT support, cybersecurity, or software engineering.
Overview
4
4
years of professional experience
Work History
Pro Shop Associate / Course Ranger
Oak Terrace Resort
Pana
06.2023 - Current
- Managed scheduling system for tee times, optimizing customer flow and enhancing operational efficiency
- Monitored course activity to enforce rules and ensure safety, contributing to organized operations
- Provided customer service during transactions and coordinated daily operations to enhance guest experience
- Maintained cleanliness and organization of retail and workspace environments
Resident Assistant (RA)
Blackburn College
Carlinville
08.2023 - 12.2025
- Responded to crisis situations and incident reports, demonstrating strong decision-making under pressure
- Ensured safety, security, and policy compliance for residents in campus housing
- Organized and led events to enhance community engagement and foster communication among residents
- Developed leadership and conflict resolution skills while documenting incidents to maintain safety and compliance
Library Technician
Blackburn College
Carlinville
08.2022 - 05.2023
- Delivered technical support and troubleshooting for campus computers, printers, and user accounts to ensure user access and functionality
- Diagnosed and resolved hardware, software, and connectivity issues to maintain system uptime
- Managed and maintained shared devices including network printers and workstations
- Guided users through login issues, software navigation, and IT support requests to enhance user experience
- Maintained clean, functional workspace to promote operational efficiency
Education
Bachelor of Science - Computer Science (Cybersecurity Emphasis)
Blackburn College
Carlinville, IL12-2025
Certification - Computer Networking / Electronics
Okaw Area Vocational Center
Vandalia, IL05-2021
Skills
- User support
- Hardware/software troubleshooting
- OS support
- Printer/network device management
- Windows OS
- Linux
- MacOS
- Virtual Machines
- C#
- C
- Python
- SQL
- Object-Oriented Programming
- Debugging
- System reliability
- Network security
- Access control
- System hardening
- Vulnerability awareness
- User support
Extracurricular Activities
Men's Golf Team - Student Athlete, Blackburn College, 08/01/22, 12/31/25, Demonstrated discipline, time management, and teamwork in a competitive environment Vice President - Student Athlete Association Committee, Blackburn College, 08/01/24, 12/31/25, Collaborate with leadership to organize events and represent student-athlete interests, Strengthened leadership, organization, and team coordination skills
Timeline
Resident Assistant (RA)
Blackburn College
08.2023 - 12.2025
Pro Shop Associate / Course Ranger
Oak Terrace Resort
06.2023 - Current
Library Technician
Blackburn College
08.2022 - 05.2023
Bachelor of Science - Computer Science (Cybersecurity Emphasis)
Blackburn College
Certification - Computer Networking / Electronics
Okaw Area Vocational Center