Nicholas Pan
Chicago
Summary
Highly resourceful, data-driven, and strategic HR professional with 7+ years of experience in the HR space. A true relationship architect who leads with empathy and critical thinking. Well versed in handling highly confidential matters.
Overview
8
8
years of professional experience
Work History
HR Business Partner Lead
FedEx Dataworks
08.2024 - Current
- Partner with leaders and stakeholders on continual improvement on business processes.
- Maintained confidentiality while partnering with leaders and coaching them on performance management and behavior cases.
- Constant process improvement, utilizing data and insights to make informed decisions and creating actionable goals.
- Managed the FedEx Dataworks Leave & Accommodations cases (STD, PLOA, FMLA, ETC).
- Be a true source of knowledge on all FedEx Dataworks policies for our leaders.
- Lead the I-9 / FADV workload for FedEx Dataworks.
- Full cycle offboarding of employees, including conducting exit interviews with employees to gauge areas of opportunity for improvement.
- Identify and prioritize areas of improvement, develop action plan for implementation.
- Create new job aids and refine outdated job aids.
- Manage Emergency Response tracker.
- Developed and delivered content for manager office hours.
- Discover and resolve complex employee issues, partnering with other parts of HR and cross-opco as needed.
- Build strong relationships and trust with leaders and employees across the organization.
HR Business Partner III
FedEx Dataworks
08.2023 - 08.2024
Talent Partner III
FedEx Dataworks
08.2022 - 08.2023
- Partner with leaders across the organization, driving insight and perspective on full cycle recruitment, TA policies & procedures, and other HR related topics.
- Mentor and coach peers and contractors in various aspects of Talent Acquisitions, policies, & procedures, and more.
- Lead the acquisition of ZoomInfo TalentOS (SaaS Product) for FedEx Dataworks; including obtaining the contract, training, and InfoSec/AppSec.
- Lead the pre-employment check initiative during the transition of ShopRunner employees to FedEx Dataworks. partnered closely with leaders of both organizations to ensure a smooth process. Received a Bravo Zulu for this initiative.
- Lead the ideation of Entry Level/Internship program. Partnering with my leadership throughout the process to make strategic decisions on the program.
- Create job aids and other developmental documents to help team navigate through various processes.
- Build trust with my peers throughout the Dataworks organization. Employees confide in me across various levels.
Talent Partner
ShopRunner
09.2021 - 08.2022
- Acquired by FedEx Dataworks
Human Resources, Talent Acquisitions
Cook County Sheriff's Department
08.2019 - 09.2021
- Partner with leaders and officials across the organization, providing insight and perspective on full cycle recruitment.
- Lead the development and implementation of a new and improved Internship Program.
- Lead and implemented DEI initiatives across the organization. Partnered with leadership to create a north star.
- Lead organizational effectiveness efforts during COVID.
- Partnered closely with the Chief Technology Officer on process improvement for his organization.
- Lead the COVID initiatives across the organization, receiving high praise from leadership.
- Partnered with business leaders on reorg efforts; lead the audits of several hundred employees. Created workshops to get employees up to speed.
- Performed exit interviews with exiting employees.
- Juggle several HR projects, program development, and more while managing 10+ requisitions at any given time.
- Develop strong relationships to obtain buy-in with leaders, business partners, and external organizations & agencies.
Staffing Manager
Randstad
05.2018 - 08.2019
- Partner with leaders and clients on recruitment best practices. Lead the strategic planning on how best to grow their teams.
- Full cycle recruitment, full cycle sales, and talent management, while managing 50+ employees at any given time.
- Conduct exit interviews of employees.
- Lead the strategic consulting with several clients, educating on staffing solutions.
- Utilize several different VMS, ATS, and MSP tools.
- Partner with leadership to coach associates on various functions.
- Lead weekly meetings.
- Build relationships through empathy and customer-centric views to better serve my clients.
Associate District Manager
Aramark
07.2017 - 02.2018
- Managed a team of 30+ associates.
- Partnered with leadership and other DMs to identify opportunities to grow the business, succession planning of associates, and creating action plans.
- Lead the HAACP project to maintain quality assurance with Aramark trucks.
- Proactively provide strategic thinking and strategic coonsulting to the General Manager on how we could grow the division and market. (1st/2nd Top Market Center 2017). Not afraid to exhibit courage to challenge and influence.
- Hand selected to join the Senior HR Business Partner to attend HR conferences.
Education
Psychology
University of Illinois
01-2017
Skills
Strategic Consulting, Hiring, Terminations, Coaching, Performance Management, Process Improvement, Business Partnering, Employee Relations, Organizational Effectiveness, Program Development, Project Management, Strategic Planning, Change Management, Digital Literacy, Facilitation
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Spanish
Limited Working
Timeline
HR Business Partner Lead
FedEx Dataworks
08.2024 - Current
HR Business Partner III
FedEx Dataworks
08.2023 - 08.2024
Talent Partner III
FedEx Dataworks
08.2022 - 08.2023
Talent Partner
ShopRunner
09.2021 - 08.2022
Human Resources, Talent Acquisitions
Cook County Sheriff's Department
08.2019 - 09.2021
Staffing Manager
Randstad
05.2018 - 08.2019
Associate District Manager
Aramark
07.2017 - 02.2018
Psychology
University of Illinois
Similar Profiles
Cary AgtaneCary Agtane
Email & CRM Marketing Lead at FedEx DataworksEmail & CRM Marketing Lead at FedEx Dataworks
Tanner WrightTanner Wright
Backend Developer at FedEx DataworksBackend Developer at FedEx Dataworks
Peter GrovePeter Grove
Manager, Sales Operations at FedEx DataworksManager, Sales Operations at FedEx Dataworks
Stella ErimiaStella Erimia
Manager at Sabri Express LLCManager at Sabri Express LLC
Michael WarmusMichael Warmus
Vendor Relationship Representative at Lessen Inc.Vendor Relationship Representative at Lessen Inc.