Detail-oriented and compassionate phlebotomist with 10 years of hands-on experience in high-volume hospital and diagnostic settings. Highly adept in venipuncture, capillary puncture, and specimen processing, with strong knowledge of infection control protocols and lab safety standards. Proven leadership as a Site Lead and Trainer, with a track record of mentoring junior staff and improving operational efficiency. Committed to delivering excellent patient care, ensuring accurate documentation, and maintaining a clean, organized clinical environment.