Nicholas Morrison
Midlothian
Summary
Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Titan Electrical Construction and Design
Itasca
06.2022 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Communicated regularly with cross-functional teams to improve coordination between departments.
Warehouse Associate/Picker/Packer Operator
Sam's Club
Matteson
02.2020 - 06.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
UPS Driver
United Postal Service
Bedford Park
11.2021 - 02.2022
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and a willingness to learn job functions.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
- Followed workplace and on-truck safety guidelines, and regulations to prevent accidents and mishaps.
Laborer
P & R Dirt Works
Homer G
02.2018 - 10.2019
- Loaded and unloaded trucks efficiently, minimizing damage to goods, and optimizing space utilization.
- Exhibited good attendance, work habits, and a willingness to learn job functions.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
- Followed workplace and on-truck safety guidelines, and regulations to prevent accidents and mishaps.
Customer Service Representative
Worldwide Golf Shops
Joliet
10.2017 - 01.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Joliet Catholic Academy
Joliet, IL05-2014
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
Salt Lake City, UTSkills
- Bluebeam
- Jetbuilt
- Autodesk
- Microsoft Suite
- Organizational skills
- Communication skills
- Customer service
- Industrial equipment
- Basic and retail math
- Sales
- Inventory management
- Warehouse operations
Certification
- Forklift Certification
- Scissor Lift Certification
Accomplishments
- Honor Roll, 2010 - 2014
- Dean's List, Fall 2014
- AP Courses, 2010 - 2014
Timeline
Warehouse Manager
Titan Electrical Construction and Design
06.2022 - Current
UPS Driver
United Postal Service
11.2021 - 02.2022
Warehouse Associate/Picker/Packer Operator
Sam's Club
02.2020 - 06.2022
Laborer
P & R Dirt Works
02.2018 - 10.2019
Customer Service Representative
Worldwide Golf Shops
10.2017 - 01.2018
High School Diploma -
Joliet Catholic Academy
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
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