Compassionate patient support specialist with expertise in care coordination, patient advocacy, and resource linking. Committed to enhancing patient outcomes through effective communication and follow-up coordination.
Overview
7
7
years of professional experience
Work History
Certified Direct Care & Patient Support Specialist
Healthcare Facilities Across Greater Chicago
Chicago, IL
12.2019 - 06.2026
Assisted patients in performing daily living activities and managing medications in a healthcare setting.
Monitored patient health status and treatment adherence across diverse care plans, identifying changes in condition to report to medical teams
Advocated for patient needs, facilitating communication between individuals, families, and multidisciplinary care providers.
Supported intake and orientation, assessing individual support needs to ease transition of care
Education
Long Term Care Administration Management - Health Administration
College of DuPage
Glen Ellyn, IL
12-2026
Associate of Arts - Social Work
City Colleges of Chicago
Chicago, IL
12-2026
Skills
Care coordination
Needs assessment
Resource linking
Patient advocacy
Treatment adherence monitoring
Patient privacy
Insurance verification
Medical terminology
Patient confidentiality
Timeline
Certified Direct Care & Patient Support Specialist
Healthcare Facilities Across Greater Chicago
12.2019 - 06.2026
Long Term Care Administration Management - Health Administration
Certified Nursing Assistant/Patient Care Assistant/Direct Support Specialist at Community Integrated ServicesCertified Nursing Assistant/Patient Care Assistant/Direct Support Specialist at Community Integrated Services