Results-driven individual skilled in training staff and effective communication within the bowling industry. Adept at maintaining cleanliness and compliance with health standards while fostering a strong work ethic and punctuality.
Overview
3
3
years of professional experience
Work History
Porter/Pinchaser
Mardi Gras Lanes
DeKalb, IL
01.2023 - Current
Managed daily lane maintenance to ensure optimal bowling conditions and customer satisfaction.
Assisted in setting up and dismantling bowling equipment for events and tournaments.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Monitored facility cleanliness, ensuring compliance with health and safety standards.
Trained new staff on operational procedures and customer service best practices.
Conducted regular inventory checks of supplies and equipment to maintain stock levels.
Communicated with coworkers and managers about completed duties.
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.