Nia M. Clemon
Matteson
Summary
Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities in an entry-level position at a forward-thinking company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist -Per Diem
Enviyon Entertainment
01.2018 - Current
- As a receptionist at Enviyon Entertainment, my job is to greet guests upon arrival, answer all incoming calls, clean, handle cash, confirm appointments, book sessions, etc.!
Front Desk Representative/ Tumbling Coach -Part Time
Element Tumbling & Trampoline
01.2023 - 11.2024
- As a front desk representative, my job is to answer all incoming calls as well as returning calls, responding to emails, assisting customers, handling billing, greeting guests when arriving
Lead Front Desk Cashier
Urban Air Adventure Park
07.2021 - 01.2023
- As a lead front desk cashier, my job was to greet guests upon arrival, assist customers and staff, handle cash registers, answer phones, keep up with front desk inventory, and assist with any problems
Education
BSN - Nursing
Saint Xavier University
Chicago, IL05-2027
High School- Diploma - undefined
Rich Township High School
Olympia Fields, IL05.2023
Skills
- Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
- Exceptional Customer Service
- Clerical Experience
- Empathic & Courteous
- Time management and prioritization
- Organization skills
Certification
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
Timeline
Front Desk Representative/ Tumbling Coach -Part Time
Element Tumbling & Trampoline
01.2023 - 11.2024
Lead Front Desk Cashier
Urban Air Adventure Park
07.2021 - 01.2023
Receptionist -Per Diem
Enviyon Entertainment
01.2018 - Current
High School- Diploma - undefined
Rich Township High School
BSN - Nursing
Saint Xavier University
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