Niall Hannon
Tinley Park
Summary
Providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
The Wine Thief
07.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Computer Science
Loyola University of Chicago
Chicago, ILAssociates in General Studies -
Moraine Valley Community College
Palos Hills, IL12-2026
Skills
- Exceptional customer service
- Professional appearance
- Cleanliness standards
- Team collaboration
- Quality control
- Relationship management
- Task prioritization
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
The Wine Thief
07.2020 - Current
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
No Degree - Computer Science
Loyola University of Chicago
Associates in General Studies -
Moraine Valley Community College
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