Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neva Schwartz

Granite City

Summary

National Honor Society

Overview

2
2
years of professional experience

Work History

ToGo Specialist

Cracker Barrel Old Country Store
11.2024 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.

Front of House Employee

McAlister’s Deli
06.2023 - 11.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

Mathematics

Southwestern Illinois College
Belleville, IL

Skills

  • Strong multitasking
  • Phone etiquette
  • Initiative-taking
  • Quick learner

Timeline

ToGo Specialist

Cracker Barrel Old Country Store
11.2024 - Current

Front of House Employee

McAlister’s Deli
06.2023 - 11.2024

Mathematics

Southwestern Illinois College

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Neva Schwartz