Neva Schwartz
Granite City
Summary
National Honor Society
Overview
2
2
years of professional experience
Work History
ToGo Specialist
Cracker Barrel Old Country Store
11.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
Front of House Employee
McAlister’s Deli
06.2023 - 11.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Mathematics
Southwestern Illinois College
Belleville, ILSkills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Quick learner
Timeline
ToGo Specialist
Cracker Barrel Old Country Store
11.2024 - Current
Front of House Employee
McAlister’s Deli
06.2023 - 11.2024
Mathematics
Southwestern Illinois College