Summary
Overview
Work History
Education
Accomplishments
Timeline
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Jacob Nelson

Naperville,IL

Summary

Efficient and analytical supply chain management professional skilled in omni-channel fulfillment, financial and demand planning, inventory accuracy, co-creative problem solving, and employee and customer relations. Proven ability in process implementation, communicating with, developing, and leading functionally diverse, high-performance teams while delivering optimal business results. Over 15 years of experience in logistics management through progressively responsible leadership positions and over 11 years of ERP experience.

Overview

17
17
years of professional experience

Work History

Operations Manager

Kenco Group Inc.
05.2022 - Current
  • Recruited, networked, and hired operational and support staff of over 150 for start up of 1.3 million sq ft facility and customer flagship fulfillment center
  • Built team culture focused on trust and communication as the foundation while exceeding productivity and performance expectations
  • Earned trust and partnership of customer site leadership through collaborative efforts to achieve operational success
  • Responsible for benchmarking customer network metrics in on time shipping and automation throughput
  • Created standard works for operational processes, focusing on best practices for safe and fluid Material Handling Equipment execution
  • Managed and developed supervisor staff and operational team of over 50 team members, focusing on Kenco principles of honesty, serving, and continuous improvement

Flow And Capacity Team Lead

IKEA
04.2018 - 05.2022
  • Responsible for order management and store replenishment planning, servicing 11 of the 50 IKEA stores in the United States.
  • Support E-commerce internal business unit, servicing 7 regional home market delivery operations and local market area
  • Established and created departmental working routines and processes for state of the art, automated, IKEA distribution center
  • Accountable for assigned team's performance to secure high performing daily in-& outbound planning and efficient fulfillment goods flow within central fulfillment unit.
  • Monitor & follow up workload progress to accurately forecast cost, productivity, and people planning.
  • Responsible for 3PL yard management team and carrier equipment inventory for operational success
  • Member of site diversity and inclusion committee

Distribution Center Operations Supervisor

Kuehne & Nagel
10.2017 - 04.2018
  • Start up 3PL operation for Amazon fulfillment center and Kuehne and Nagel's first account in the United States
  • Interviewed, hired, and trained initial operational personnel
  • Involved in defining initial performance standards and reviewed outcome of performance goals to set future targets
  • Planned, directed, coordinated and assigned manpower to meet aggressive inbound forecasts
  • Drive daily production activities through effective communication and leadership
  • Managed documentation of, implementation, and training on operational procedures and work instructions

Distribution Center Department Manager

Toys "R" Us Inc
10.2010 - 10.2017
  • Lead distribution operations as company continues to implement Lean continuous improvement methods and effective production initiatives
  • Receive, store, and ship over 9 million cartons annually to support omni-channel supply chain
  • Determine workload, deliver production goals, and improve team member engagement to ensure quality and accuracy of performance
  • Increased direct building performance by 4% through resolving operational inefficiencies, process improvement initiatives, coaching, and development
  • Maximize productivity and reduce labor costs through analytical forecasting and planning
  • Reduced inbound arrival and storage metrics by 20%
  • Manage and schedule inbound volume successfully with respects to purchase order management and just-in-time inventory strategies
  • Monitor 39 million dollar average inventory and 75 million dollar peak volume inventory
  • Proficient in Red Prairie Warehouse Management System (ERP) in regards to research and performance improvement
  • Cultivate positive rapport with fellow employees to boost company morale and promote employee retention

Distribution Center Operations Supervisor

Sears Holdings Corporation
11.2006 - 10.2010
  • Proficient with ERP, Oracle Transportation Management
  • Increased unit productivity by 22% through innovative inventory and operational initiatives while decreasing labor costs by 16%
  • Improved unit productivity and quality to become top-performing facility of 11 facilities in Sears Direct Distribution Channel network
  • Decreased cost per carton expense by 14% to achieve lowest cost across distribution network
  • Led inbound operation during transition of facilities and product move between buildings while continuing daily shipping, receiving and order filling of product, and customer deliveries
  • Reduced inventory gross adjustments by 22.4% while managing 32 million dollar inventory
  • Coordinated Employee Health, Safety, and Wellness Fair highlighting company benefit entitlements and community health, safety and financial options to educate and empower associates

Education

MBA -

Aurora University
Aurora, IL
2018

BBA - Management

University of North Georgia
Dahlonega, GA
2005

Accomplishments

  • Awarded Toys "R" Us All-star in 2015, 2016, and 2017 for leading #1 rated receiving and storage department for metrics and performance in Toys "R" Us distribution network
  • Saved $248,819 while executing load planning with Oracle Transportation Management system, increasing cube utilization and determining cost effective carrier routes for multiple DC's as manager and member of transportation team
  • Led "Print on Demand" inbound initiative in 2013 as DC subject matter expert and project manager; responsible for training and execution
  • Created and implemented unique associate engagement meeting format, bringing together departmental team members to discuss and resolve operational opportunities

Timeline

Operations Manager

Kenco Group Inc.
05.2022 - Current

Flow And Capacity Team Lead

IKEA
04.2018 - 05.2022

Distribution Center Operations Supervisor

Kuehne & Nagel
10.2017 - 04.2018

Distribution Center Department Manager

Toys "R" Us Inc
10.2010 - 10.2017

Distribution Center Operations Supervisor

Sears Holdings Corporation
11.2006 - 10.2010

MBA -

Aurora University

BBA - Management

University of North Georgia

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