Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Nehorai Yaakov

Tel-Aviv

Summary

Passionate about advertising and marketing , Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

SMB Account Manager

Bezeq
12.2022 - 07.2023
  • Providing business solutions to the customers including consideration of customer goals in the field of communication and adapting advanced solutions.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Course Instructor

Bezeq
04.2021 - 12.2022
  • Leading and managing courses in the professional service and sales aspect for training employees in the company
  • Responsibility for the quality of training and company employees

Customer Service Specialist

Bezeq
08.2019 - 04.2021
  • Responded to customer inquiries and provided technical assistance over phone to reach customer satisfaction
  • Researched and identified solutions to technical problems.

Education

No Degree - SMB Sales Manager

Bezeq
Tel-Aviv

Bachelor of Arts - Advertising And Marketing Communications

Ono Academy
Kiryat Ono
06.2024

Skills

  • Creative problem-solving
  • Account Management
  • Technical Support and Assistance
  • Customer Consulting
  • Time management
  • Leadership Skills

Languages

Hebrew
Native language
English
Advanced
C1

Hobbies

Social Media 

Workout 

Music

Timeline

SMB Account Manager

Bezeq
12.2022 - 07.2023

Course Instructor

Bezeq
04.2021 - 12.2022

Customer Service Specialist

Bezeq
08.2019 - 04.2021

No Degree - SMB Sales Manager

Bezeq

Bachelor of Arts - Advertising And Marketing Communications

Ono Academy

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Nehorai Yaakov