Neema Radfar
Willowbrook
Summary
Detail-oriented professional with extensive experience in safety compliance and time-critical decision-making. Known for strong communication skills and adaptability, committed to ensuring operational excellence and safety in aviation.
Overview
8
8
years of professional experience
Work History
Ramp Agent
United Airlines
Chicago
03.2022 - Current
- Coordinate closely with flight crews, dispatch, and ground teams to support safe and on-time aircraft departures and arrivals
- Execute aircraft servicing operations while maintaining awareness of maintenance-related constraints and operational impacts
- Assist in identifying and escalating mechanical or safety-related issues to appropriate teams
- Support deicing/anti-icing operations in compliance with FAA and company procedures during adverse weather conditions
- Contribute to efficient aircraft turnaround by prioritizing tasks and adapting to real-time operational changes
- Maintain strict adherence to safety, operational, and regulatory standards in a fast-paced environment
Security Officer
Allied Universal Security Services
Chicago
01.2025 - 06.2025
- Monitored and controlled access to secure facilities, ensuring compliance with security and safety protocols
- Documented incidents and communicated effectively with law enforcement and internal teams
- Demonstrated strong situational awareness and decision-making in high-risk environments
Lead Ramp Agent
Swissport USA
Fort Myers
12.2020 - 01.2022
- Led ramp operations and coordinated aircraft servicing activities across multiple teams
- Acted as a central point of communication between ground crew and operational leadership
- Supervised and trained staff on safety procedures and operational best practices
- Performed aircraft towing and pushback operations with full accountability for safety and coordination
- Supported operational efficiency by managing workflow and minimizing turnaround delays
Lot Porter
Jack Phelan Chrysler Dodge Jeep Ram
La Grange
12.2018 - 11.2019
- Coordinated vehicle movement and inventory logistics across the dealership lot
- Maintained organization and operational flow in a fast-paced environment
Mobile Consultant
Best Buy
Downers Grove
10.2017 - 12.2018
- Provided technical support and solutions, demonstrating strong communication and problem-solving skills
- Managed customer interactions in a high-volume retail environment
Education
Associate of Applied Science - Nursing
College of DuPage
Glen Ellyn, IL05-2019
GED -
St. John’s Northwestern Military Academy
Delafield, WI05-2017
Some College (No Degree) - Aviation
Western Michigan University
Kalamazoo, MISkills
- Aircraft turnaround and scheduling support
- Safety compliance (FAA and airline standards)
- Cross-Functional Communication
- Operational Problem Solving
- Team Leadership & Training
- Deicing & Weather Operations
- Incident Reporting & Documentation
- Time-Critical Decision Making
- Ground Support Equipment (GSE)
Accomplishments
United 100 with repeat Bravo recognitions
Languages
Persian
Professional
References
References available upon request.
Timeline
Security Officer
Allied Universal Security Services
01.2025 - 06.2025
Ramp Agent
United Airlines
03.2022 - Current
Lead Ramp Agent
Swissport USA
12.2020 - 01.2022
Lot Porter
Jack Phelan Chrysler Dodge Jeep Ram
12.2018 - 11.2019
Mobile Consultant
Best Buy
10.2017 - 12.2018
Associate of Applied Science - Nursing
College of DuPage
GED -
St. John’s Northwestern Military Academy
Some College (No Degree) - Aviation
Western Michigan University