Summary
Overview
Work History
Education
Skills
Certification
Timeline
INTERNSHIP EXPERIENCE
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Neal Taylor

Pleasant Plains

Summary

Detail oriented healthcare professional with over 7 years of experience in Health Information Management, complemented with experience in both rehabilitation and radiology clinical settings. Skilled in medical record management, clinical documentation improvement, and interdisciplinary collaboration. Recognized for a strong work ethic, self-motivation, professionalism, and building collaborative, positive relationships with colleagues.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Radiologic Technologist Assistant

Memorial Health
06.2025 - Current
  • Developed strong communication skills while interacting with patients and their families.
  • Processed digital images using PACS systems for review and interpretation by radiologists.
  • Assisted in transporting patients from exam room to recovery area after completion of procedure.
  • Worked closely with other healthcare professionals to ensure best possible care was provided to each patient.
  • Inspected rooms for cleanliness and prepared them for incoming patients.
  • Assisted Radiologic Technologists in preparing patients for imaging procedures.
  • Positioned patient on examining table and set up and adjusted equipment to obtain optimum view of specific body area as requested by physician.
  • Operated mobile x-ray equipment in operating room, emergency room and at patient's bedside.

Health Information Senior Specialist

Memorial Health
02.2018 - Current
  • Expertise in maintaining, securing, and retrieving patient records in compliance with HIPAA and organizational standards.
  • Leveraged technical proficiency in Microsoft Office Suite applications such as Word, Excel, Outlook.
  • Knowledgeable in processing patient record requests in accordance with legal, regulatory, and hospital policies.
  • Utilized Cerner applications to view, audit, and alter patient charts.
  • Served as the only colleague to perform tasks in all five departments: Processing, Release of Information, Deficiency, Tech Team, and TouchWorks.
  • Solely responsible for storing, organizing, and retrieving all physical copies of documents sent to medical records.
  • Received calls from patients, doctors, and insurance companies that were requesting patient records.
  • Completed the 'Stay List' each morning by view a list of patients that were discharged from the hospital, viewing the location they were transferred, and faxing that facility a discharge summary.
  • Received and sorted mail three days each week.
  • Responded to emails from auditors, medical coders, and our tech team to make any and all corrections to patients health records in Cerner PowerChart.
  • Built lasting relationships with my colleagues and provided an environment in which they felt comfortable to seek advice and input.

Assistant Manager

McCausland's IGA
04.2015 - 02.2018
  • Provided excellent customer service to patients while scanning items at the cash register.
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Organized company merchandise and displays to increase brand awareness and product sales.

Education

Associate in Applied Science (A.A.S.) - Occupational Therapy Assistant

Lincoln Land Community College
05.2021

Associate of Science -

Lincoln Land Community College
Springfield, IL
08-2015

Skills

  • Analytical Thinking - Expert
  • Attention to Detail - Expert
  • Documentation Management - Expert
  • Multitasking Abilities - Expert
  • Quality Assurance - Expert
  • Excellent communication - Expert
  • Coaching and Mentoring - Expert

Certification

  • Basic Life Support (BLS) - Jun 2025
  • Certification of Occupational Therapy - Aug 2021

Timeline

Radiologic Technologist Assistant

Memorial Health
06.2025 - Current

Health Information Senior Specialist

Memorial Health
02.2018 - Current

Assistant Manager

McCausland's IGA
04.2015 - 02.2018

Associate in Applied Science (A.A.S.) - Occupational Therapy Assistant

Lincoln Land Community College

Associate of Science -

Lincoln Land Community College

INTERNSHIP EXPERIENCE

The Bridge Care Suites - Aug 2020 — Nov 2020, Springfield, Illinois


  • Performed Occupational Therapy Assistant duties on geriatric patients in an acute care facility setting.
  • Created a daily schedule to follow to ensure all patients get their approved treatment time according to their insurance.
  • In charge of creating highly detailed therapy documentation utilizing the S.O.A.P note format.
  • Excellent time management skills utilized to ensure approximately 15 patients are seen and treated each day.


St. Mary's Hospital - Nov 2020 — Jan 2021, Decatur, Illinois


  • Responsible for coordinating a daily 45 minute group activity for the hospital's Geriatric Psychiatric unit.
  • Treated patients in an inpatient setting. The conditions of patients ranged from those just out of surgery to those in the Intensive Care Unit.
  • Safely transporting patients throughout the hospital and in and out of the therapy gym.
  • Adapting to learn new computer software in a timely manner to ensure quick and accurate patient documentation.


St. John's Home Health - Jan 2021 — Mar 2021, Springfield, Illinois


  • Responsible for calling patients to set up daily appointments for therapy in their homes.
  • Scheduling patients based on available time and location.
  • Traveling in a company car to locations within an hour radius of Springfield, Illinois. Towns such as Litchfield, Decatur, Virginia, and Waverly.
  • Performed hour long occupational therapy treatment sessions in the patients' homes.

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Neal Taylor