Nayeli Alvarez
Chicago
Summary
Dynamic Clinical Coordinator at Friend Health Center with expertise in insurance verification and patient coordination. Proven ability to enhance care delivery through effective communication and collaboration. Skilled in claims processing and committed to exceptional customer service, ensuring accurate benefit validation and streamlined patient experiences.
Overview
4
4
years of professional experience
Work History
Clinical Coordinator
Friend Health Center
Chicago
07.2022 - Current
- Handled inbound and outbound calls to guide individuals through the claims process effectively.
- Coordinated communication between patients, families, and healthcare teams to enhance care delivery.
- Conducted regular assessments of staffing requirements to ensure sufficient clinical services.
- Verified insurance coverage and benefits across multiple platforms while maintaining accuracy.
- Collaborated with insurance carriers and third parties to validate patient benefit details.
Sales Associate
Ross Dress for Less
Chicago
05.2021 - 10.2025
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Utilized financial software for tracking and reporting cash flow and sales data.
- Balanced cash drawers and prepared financial reports to reflect daily sales.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Associate of Science -
Malcom X College
1900 W Jackson Blvd05-2023
Skills
- Insurance verification
- Claims processing
- Patient coordination
- Medical records management
- Patient care planning
- Customer service
- HIPAA
Affiliations
- Volunteer work
- Fundraising
- Sports
- Photography
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Clinical Coordinator
Friend Health Center
07.2022 - Current
Sales Associate
Ross Dress for Less
05.2021 - 10.2025
Associate of Science -
Malcom X College
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