Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Toolsenvironments
Timeline
Hi, I’m

Naveen Sharma

Naveen Sharma

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Overview

13
years of professional experience

Work History

Bolt.Healthcare

QA Analyst
08.2022 - Current

Job overview

- Created test plans, scripts, and user cases for testing objectives.

- Executed test cases to ensure accurate data flow in healthcare intake applications.

- Automated workflows to improve efficiency and reduce manual effort in complex processes.

- Managed project tasks using Basecamp Kanban board for successful deliverables completion.

- Developed and maintained quality assurance procedure documentation.

Bolt.Healthcare

Technical Support Agent
08.2022 - Current

Job overview

- Demonstrated proficiency in utilizing PDF Engine to seamlessly incorporate inputs into dynamic PDF files and integrate them within intake applications.

- Possess extensive experience with the Bolt Healthcare platform, specializing in meticulous field mapping and conducting rigorous testing procedures to ensure optimal reliability.

Vishay Intertechnology, Inc.

Robotics Chip Resistor Operator
11.2021 - 11.2022

Job overview

- Operated equipment with precision to effectively break and separate chip resistors, minimizing any potential damage.

- Conducted thorough quality inspections to ensure compliance with industry standards for all products.

- Maintained meticulous records and provided support in preparing comprehensive performance reports.

Bombay Store Israel

E-Commerce Assistant
01.2019 - 01.2020

Job overview

- Demonstrated strong leadership and problem-solving skills to maintain team efficiency and organize workflows within an e-commerce online store environment.

- Handled billing invoices, oversaw order processing, and managed warehouse inventory within an e-commerce online store environment.

Namyo Guest House & The Lilly Inn

Front Desk Executive
01.2016 - 01.2018

Job overview

  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Managed front desk maintenance of client records and lab data.
  • Enforced policies and procedures to increase efficiency.

SIVT Computer Education

Branch Head
01.2012 - 01.2016

Job overview

-Managed institute operations

-Scheduled Course classes

-Coordinated with faculty

-Optimized student enrollment

-Provided guidance and support to instructors for delivering high-quality education programs

Education

Amity University
India

Bachelor Of Computer Applications from BCA Cloud & Security

University Overview

A 3 Years Degree in Computer Applications With Specialization In Cloud And Security

Smart College
Israel

from Quality Assurance Engineering

University Overview

A training course of Quality Assurance Methodologies, Web & Mobile Testing

Great Learning Academy

from Google Analytics
08.2021

University Overview

Google Analytics Detailed Overview of Dashboards, Campaign Tracking, Reports, Alerts, Realtime Overview

Programming Hub
India

from Software Testing Programming
10.2021

University Overview

-Fundamentals of Software Testing

-Test Automation

-Performance Testing

-API Testing

HPU Shimla
India

Bachelor Of Arts For Teaching from Teacher Education, Subject-Specific
01.2012

University Overview

  • Completed professional development in Oriental Teaching (OT) teacher training

HPU Shimla
India

Associate Of Applied Arts from Higher Secondary Studies
01.2008

University Overview

intermediate qualification in teachings a level of proficiency and understanding of application in educational contexts.

Skills

  • Test Planning
  • User Acceptance Testing
  • Manual Testing
  • Organizational Skills
  • Project Management
  • Customer Service
  • Analytical Skills
  • Testing Analytics
  • Technical Support
  • Problem-solving abilities
  • Teamwork and Collaboration

Accomplishments

Accomplishments
  • Achieved Result by completing Task with accuracy and efficiency.
  • Trained and led technical support teams & support specialists.
  • Collaborated with team in the development of Project.
  • Achieved Result by completing Task with accuracy and efficiency.

Languages

English
Hebrew Intermediate
Hindi Native

Toolsenvironments

Toolsenvironments

stp, std, Jira, Agile, Basecamp

Test Project , Google Analytics, SEO

Testing, Intake App, Google Analytics

Test Birds, Bolt Intake App,

Timeline

QA Analyst
Bolt.Healthcare
08.2022 - Current
Technical Support Agent
Bolt.Healthcare
08.2022 - Current
Robotics Chip Resistor Operator
Vishay Intertechnology, Inc.
11.2021 - 11.2022
E-Commerce Assistant
Bombay Store Israel
01.2019 - 01.2020
Front Desk Executive
Namyo Guest House & The Lilly Inn
01.2016 - 01.2018
Branch Head
SIVT Computer Education
01.2012 - 01.2016
Amity University
Bachelor Of Computer Applications from BCA Cloud & Security
Smart College
from Quality Assurance Engineering
Great Learning Academy
from Google Analytics
Programming Hub
from Software Testing Programming
HPU Shimla
Bachelor Of Arts For Teaching from Teacher Education, Subject-Specific
HPU Shimla
Associate Of Applied Arts from Higher Secondary Studies
Naveen Sharma