Naussicca Dominguez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

• Reconciled accounts and investigated variances.
• Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
• Updated daily transaction records to assist with payroll and billing administration.
• Completed clerical and data entry tasks to optimize financial procedures.
• Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
• Streamlined accounts payable processes by negotiating favorable terms with vendors, optimizing cash flow management.
• Prepared and posted receipts and deposits to facilitate standard bookkeeping.
• Managed expense tracking and personnel vouchers.
• Maintained strict compliance with regulatory requirements, reducing potential risks associated with non-compliance penalties or fines.
• Prepared bi-weekly payroll for [Number] employees and maintained all associated files.

• Loaded, unloaded, and moved material to and from storage and production areas.

Consistently lifted materials weighing as much as 50 pounds.

• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.