Nathaniel Neudahl
Peoria
Summary
Dynamic and results-driven professional with extensive experience in customer service at Dukes Inferno. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in multitasking and quality control, consistently fostering a collaborative team environment to achieve operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Dukes Inferno
Woodstock
03.2023 - 04.2024
- Monitored guest needs, responding promptly to requests or concerns.
- Provided excellent customer service to ensure satisfaction.
Bartender
Cary Ale house brewing company
Cary
05.2019 - 12.2022
- Prepared and served a variety of craft beers and cocktails.
- Maintained cleanliness and organization of the bar area and equipment.
- Engaged with customers, providing recommendations and taking orders.
- Handled cash transactions and processed payments accurately.
Production Line Worker
Thompson Linier
Marengo
11.2018 - 06.2019
- Operated machinery to assemble products on the production line.
- Followed safety guidelines to maintain a clean and organized workspace.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Maintained work area safety and appearance, focusing on safety, organization, and cleanliness.
Manager
Burger King
Cary
01.2016 - 10.2018
- Led team meetings to discuss project updates and address concerns.
- Analyzed performance data to identify areas for process improvement.
- Facilitated conflict resolution among team members for a harmonious work environment.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Cary Grove High School
Cary, IL05-2014
Some College (No Degree) - General Studies
Mchenery County College
Crystal Lake, ILSkills
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Team member support
- Quality control
Certification
Cicerone certified, Basset, Food handlers, serv safe.
Timeline
Server
Dukes Inferno
03.2023 - 04.2024
Bartender
Cary Ale house brewing company
05.2019 - 12.2022
Production Line Worker
Thompson Linier
11.2018 - 06.2019
Manager
Burger King
01.2016 - 10.2018
High School Diploma -
Cary Grove High School
Some College (No Degree) - General Studies
Mchenery County College