Dynamic Quality Specialist with a proven track record at Archer Daniels Midland Company, excelling in product inspection and quality assurance. Skilled in problem-solving and developing process improvements, I fostered a culture of quality awareness and enhanced customer satisfaction through effective training and collaboration. Committed to driving continuous improvement in quality metrics.
Overview
2026
2026
years of professional experience
Work History
Quality Specialist
Archer Daniels Midland Company
10.2022 - Current
Conducted quality inspections to ensure compliance with safety and regulatory standards.
Collaborated with production teams to identify and resolve quality issues promptly.
Developed and implemented process improvement strategies to enhance product quality.
Analyzed data trends to drive continuous improvement in quality metrics.
Trained staff on quality control procedures and best practices for operational efficiency.
Prepared detailed reports on quality assessments and corrective actions taken.
Led cross-functional meetings to communicate findings and foster a culture of quality awareness.
Utilized statistical process control tools to monitor production processes effectively.
Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
Conducted detailed root cause analyses following any non-conformance events, leading to swift identification and mitigation of potential risks.
Ensured compliance with industry standards by conducting thorough audits and recommending corrective actions.
Educated employees on specific QA standards and confirmed maintenance of standards.
Recorded and organized test data for report generation and analysis.
Reported problems and concerns to management.
Reviewed production processes and identified potential quality issues.
Team Member
Hickory River Smokehouse
2019 - 10.2022
Trained new team members on food safety protocols and customer service standards.
Assisted in maintaining cleanliness and organization of kitchen and dining areas.
Operated kitchen equipment efficiently to prepare menu items consistently.
Collaborated with team to ensure timely service during peak hours.
Resolved customer inquiries and complaints, enhancing overall guest experience.
Mentored junior staff, fostering a collaborative and productive work environment.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Addressed and resolved customer complaints in polite and professional manner.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted customers in selecting merchandise best suited to needs.
Team Member
Stone Edge Landscape
2018 - 2018
Performed planting, watering, mulching, and edging of lawns.
Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
Removed weeds, hazards, and debris from common pathways to improve usability.
Handled hedge, bush, and shrub trimming.
Upgraded outdoor living areas with the installation of patios, walkways, retaining walls as well as fire pits.
Collaborated with clients to address needs and provide tailored landscaping solutions.
Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
Maintained grounds by trimming, weeding, and general clean-up.
Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.