Dynamic Information Systems Analyst with a proven track record at the Department of Innovation and Technology, excelling in system improvements and user training. Skilled in mainframe programming and data analysis, I enhance system security and functionality while fostering collaboration. Adept at utilizing Office suite software for impactful reporting and communication.
Performed IT support level tasks for hardware and software across the campus. This included backing up user storage, troubleshooting university applications, performing updates using SCCM, diagnosing network related issues, and installation of network hardware at SIU's data center.