Nathan Rompala
Carol Stream
Summary
Dedicated professional. Comfortable in customer service, staff training, and task delegation. Committed to fostering team development and operational excellence to elevate the customer experience and drive business success.
Strong leader and problem-solver dedicated to streamlining operations costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Workflow Assistant Manager
Discount Tire
Illinois
12.2019 - Current
- Led team in achieving operational goals, enhancing customer service and satisfaction.
- Trained and mentored new staff on company policies and procedures to ensure compliance.
- Streamlined inventory management processes, improving accuracy and reducing excess stock levels.
- Managed scheduling and staffing to optimize workforce efficiency during peak business hours.
- Developed standard operating procedures that enhanced workflow efficiency and safety compliance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Stocker/Salesperson
American Sale
Carol Stream, IL
06.2016 - 10.2019
- Organized and stocked merchandise to enhance inventory visibility and accessibility.
- Collaborated with team members to maintain optimal product placement and store presentation.
- Assisted in training new staff on stocking procedures and safety protocols.
- Conducted regular inventory checks to ensure stock accuracy and minimize discrepancies.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Education
GED -
College of DuPage
Glen Ellyn, IL12.2021
High School Diploma -
Glenbard North High School
Carol Stream, IL06.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Staff supervision
- Task delegation
- Staff development
- Orientation and training
- Performance reviewing
Timeline
Workflow Assistant Manager
Discount Tire
12.2019 - Current
Stocker/Salesperson
American Sale
06.2016 - 10.2019
GED -
College of DuPage
High School Diploma -
Glenbard North High School