Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nathan Love

Chicago

Summary

Dedicated security professional with extensive experience at Palmer House Hilton Hotel, excelling in surveillance monitoring and emergency response. Proven ability to enhance safety through effective risk assessment and crisis management. Recognized for exceptional customer service and incident reporting skills, ensuring a secure environment for guests and staff alike.

Overview

17
17
years of professional experience

Work History

Security Officer

Palmer House Hilton Hotel
Chicago
06.2014 - Current
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Completed incident reports to record security or loss prevention incidents.
  • Performed first aid and CPR when necessary during emergency situations.
  • Checked for safety hazards and took corrective action when necessary.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Provided escorts for visitors as needed throughout the facility.
  • Observed patrons and customers to quickly address security situations.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Monitored security cameras to identify and respond to suspicious activity.

Housekeeper

Palmer House Hilton Hotel
Chicago
06.2008 - 06.2014
  • Used cleaning chemicals following proper guidelines.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Ensured that all health standards were met during cleaning operations.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

High School Diploma -

South Shore High School
Chicago, IL
06-1997

Skills

  • Surveillance monitoring
  • Emergency response
  • Incident reporting
  • Risk assessment
  • Access control
  • Law enforcement coordination
  • Customer service
  • Patrol operations
  • Documentation skills
  • Equipment monitoring
  • Hazard identification
  • Fire safety training
  • Patrol buildings
  • Crisis management
  • Security regulation enforcement
  • Critical thinking
  • Threat management
  • Surveillance detection

Accomplishments

  • Blue Star award

Languages

English
Full Professional

Timeline

Security Officer

Palmer House Hilton Hotel
06.2014 - Current

Housekeeper

Palmer House Hilton Hotel
06.2008 - 06.2014

High School Diploma -

South Shore High School

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Nathan Love