Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natasha Givens

Glendale Heights

Summary

Versatile and dedicated professional with a proven track record in custom floral designs and event management. Experienced in creating stunning floral arrangements and orchestrating memorable event experiences. Committed to leveraging expertise to consistently deliver exceptional results. Passionate about transforming spaces through the art of floral design and ensuring every event is a truly unforgettable occasion.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

Bella Roses Floral Boutique
01.2021 - Current
  • Specialized in creating floral designs for diverse occasions
  • Demonstrated proficiency in event planning and customer service excellence

Supervisor/Youth Advocate

Life Line to Hope "Choose to Change" Program
05.2022 - 06.2023
  • Mentored urban adolescents facing behavior-related difficulties.
  • Managed program operations effectively in multiple inner-city schools

Driver Support

Donlen Corporation
11.2018 - 04.2020
  • Monitored and maintained driver compliance standards.
  • Coordinated vehicle procurement.
  • Supervised title renewal operations.

Customer Service Representative

Oasis Financial
01.2015 - 01.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Certification - Cosmetology

Truman College
Chicago, IL
1998

GED - Equivalent

Joliet Junior College
Joliet, IL
1996

Skills

  • Proficient in floral design and creation
  • Skilled in event coordination and management
  • Strong focus on customer relationship building
  • Efficient business operations management
  • Excellent communication and leadership abilities

Certification

Driver's License

Timeline

Supervisor/Youth Advocate

Life Line to Hope "Choose to Change" Program
05.2022 - 06.2023

Owner

Bella Roses Floral Boutique
01.2021 - Current

Driver Support

Donlen Corporation
11.2018 - 04.2020

Customer Service Representative

Oasis Financial
01.2015 - 01.2017
Driver's License

Certification - Cosmetology

Truman College

GED - Equivalent

Joliet Junior College
Natasha Givens