Nataly Layous
Economic And Business Management Student
From Mi'ilya Living In Tel Aviv,Mi'ilya
Overview
1
1
year of professional experience
3
3
Languages
Work History
Shift Supervisor
Cafecafe
06.2019 - 09.2020
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained more than 15 new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Delivered successful training to more than 15 employees during tenure, educating on successful work processes and productivity strategies.
Volunteer
Animal Rescue Foundation
Kfar Yasif
- veterinary clinic Helped with intake of more than 20 newly surrendered animals, providing food, water and medical attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- In the last few years i have volunteered in vetrinary clinc.
- I Donate money every month to non-profit organizations especially for LET THE ANIMALS LIVE.
Education
BBA - Economics And Business Management
Tel Aviv University
Tel Aviv, Israel 04.2001 -
GED -
Noterdame High School
Mi'ilya06.2018
GED -
Mi'ilya School
Mi'ilya06.2014
Skills
Increased ability to adapt and learn
Analytical skills
R skills SPSS skills
Time management
Decisions making and taking responsibility
Timeline
Shift Supervisor
Cafecafe
06.2019 - 09.2020
BBA - Economics And Business Management
Tel Aviv University
04.2001 -
Volunteer
Animal Rescue Foundation
GED -
Noterdame High School
GED -
Mi'ilya School