Nataly Gandy
Romeoville
Summary
Dynamic and detail-oriented professional with experience at Starbucks and Eggcited, excelling in customer service and team leadership. Proven ability to enhance guest experiences through effective communication and problem-solving. Skilled in time management and proficient with POS systems, ensuring efficient operations and high-quality service delivery.
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in dental assistant role.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Naperville, IL
05.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Maintained cleanliness of work area, adhering to safety and sanitation standards.
- Collaborated with team members to manage inventory and restock supplies efficiently.
- Utilized POS system for accurate order processing and transaction management.
Restaurant Hostess
Eggcited
Naperville, IL
10.2023 - 08.2025
- Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
- Managed reservation system, optimizing table turnover and enhancing guest experience.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new hosts on operational procedures and customer service protocols.
Education
Bachelor of Science - Major Biology Minor Chemistry
Lewis University
Romeoville, IL05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Team leadership
- Decision-making
- Excellent memory
Languages
Arabic
Native or Bilingual
English
Full Professional
Interests
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy participating in the gym for overall physical and mental well-being
Timeline
Barista
Starbucks
05.2025 - Current
Restaurant Hostess
Eggcited
10.2023 - 08.2025
Bachelor of Science - Major Biology Minor Chemistry
Lewis University