Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Medical Biller and CoderWork Type
Full TimeLocation Preference
RemoteHybridLocation: New Lenox, IL
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Natalie Smyth
New Lenox
Work Preference
Summary
Detail-oriented medical coder and biller proficient in CPT coding, ICD-10, and claim processing. Demonstrated ability to resolve billing issues and enhance customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Biller and Coder
Prescient Practice Management
Oakbrook Terrace
10.2025 - Current
- Processed medical claims using industry-standard billing software.
- Communicated with healthcare providers regarding coding discrepancies.
- Resolved billing issues by researching and verifying information.
- Maintained up-to-date knowledge of coding regulations and guidelines.
- Assisted in training new staff on billing procedures and software usage.
- Collaborated with team members to ensure timely claim submissions.
- Documented all interactions in compliance with company policies and standards.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
- Verified accuracy of patient information and insurance data in billing system.
- Submitted claims to insurance companies electronically or by mail.
- Provided customer service support to patients regarding billing inquiries.
- Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
- Processed corrections and adjustments as needed to ensure accurate payment from third party payers.
- Monitored aging accounts receivable report weekly to identify unpaid balances due.
- Developed an understanding of how various insurance plans process claims for reimbursement purposes.
- Reviewed received payments for accuracy and applied to intended patient accounts.
- Resolved denied claims by researching payer requirements and preparing appeals.
Delivery Driver
DoorDash
Lemont, IL
06.2023 - 09.2025
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Dispatcher
TR Miller
Plainfield
10.2022 - 07.2023
- Coordinated daily schedules for drivers and delivery routes.
- Managed incoming calls to address customer inquiries and dispatch requests.
- Collaborated with team members to optimize route efficiency and reduce delays.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Server
3 Corners Grill & Tap
Lemont, IL
02.2018 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Education
Medical Coder And Biller Certification - Medical Billing And Coding
MedCerts
Chicago, IL08-2025
CPC (Certified Professional Coder) - Medical Billing And Coding
MedCerts
Chicago, IL08-2025
High School Diploma -
Lemont High School
Lemont, IL05-2021
Skills
- Medical coding/billing
- CPT coding
- ICD-10 proficiency
- Medicare and medicaid billing
- CMS-1500 form completion
- Claim processing
- Insurance verification
- Payment posting
- Billing software
- Knowledgeable in Availity, EPIC, CollaborateMD, PracticeFusion, Allscripts
- Customer service
Certification
- CPC (Certified Professional Coder)
- MCBC (Medical Coding and Billing Certification)
Timeline
Medical Biller and Coder
Prescient Practice Management
10.2025 - Current
Delivery Driver
DoorDash
06.2023 - 09.2025
Dispatcher
TR Miller
10.2022 - 07.2023
Server
3 Corners Grill & Tap
02.2018 - 06.2022
Medical Coder And Biller Certification - Medical Billing And Coding
MedCerts
CPC (Certified Professional Coder) - Medical Billing And Coding
MedCerts
High School Diploma -
Lemont High School