Natalie Seif
Willowbrook
Summary
Dynamic and results-driven professional with a diverse background in luxury retail, real estate, hospitality, and administrative support. Licensed Illinois Real Estate Broker with expertise in customer relations, point-of-sale systems, and operational efficiency, consistently delivering exceptional client service and meticulous financial transaction management. Recognized for fostering a positive and organized workplace environment, with effective communication skills in English and Arabic, and developing proficiency in Spanish. Currently pursuing a Bachelor’s degree in Business and Finance to establish a robust career in business, sales, and brand management.
Overview
3
3
years of professional experience
1
1
Certificate
4
4
years of post-secondary education
Work History
Receptionist
Bill Jacobs Land Rover Hinsdale
08.2025 - Current
- Manage the front desk, greet clients, and handle a high volume of calls with professionalism and efficiency.
- Process service and parts payments through CDK and Karma systems, accurately balancing daily totals exceeding $5,000.
- Coordinate service appointments and vehicle pick-ups, ensuring seamless client experiences and timely operations.
- Maintain the reception area and assist management with administrative tasks, filing, and documentation.
- Improved data privacy compliance with meticulous management of sensitive information.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Server
Poke Bros
01.2023 - 08.2025
- Delivered friendly and efficient service while preparing customized meals and handling point-of-sale transactions.
- Trained new staff on customer service and food safety standards, fostering teamwork and consistency.
- Upheld strict cleanliness and hygiene protocols in line with company and state requirements.
- Contributed to inventory management by monitoring stock levels.
- Implemented suggestions for improving workflow during peak hours, enhancing overall efficiency.
Sales Associate
Miroballi Shoes
03.2023 - 08.2023
- Delivered exceptional service to clients by providing personalized recommendations on luxury footwear and accessories.
- Operated POS systems to process transactions accurately and efficiently while maintaining store presentation standards.
- Supported inventory management and assisted with restocking, visual merchandising, and opening/closing procedures.
- Recognized by management for professionalism and consistent achievement of daily sales goals.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor - Business and Finance, Minor in Spanish
Benedictine University
Lisle, IL 08.2025 - Current
High School Diploma -
Carl Sandburg High School
Orland Park, IL 08.2021 - 05.2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling appointments
- Greeting and seating clients
- Multi-line telephone operation
Certification
Licensed Real Estate Broker, State of Illinois - IDFPR
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Receptionist
Bill Jacobs Land Rover Hinsdale
08.2025 - Current
Bachelor - Business and Finance, Minor in Spanish
Benedictine University
08.2025 - Current
Sales Associate
Miroballi Shoes
03.2023 - 08.2023
Server
Poke Bros
01.2023 - 08.2025
High School Diploma -
Carl Sandburg High School
08.2021 - 05.2025