Summary
Overview
Work History
Education
Skills
Awards
Community Engagement
Additional Information
Timeline
Generic

Natalie Poulos

Arlington Heights,IL

Summary

Performance-oriented Sales Professional offering exceptional record of achievement over 18-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing revenue targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

13
13
years of professional experience

Work History

Senior Catering Sales Executive

W Chicago – Lakeshore
03.2022 - Current
  • Created partnership with local Chicago Chamber of Commerce to increase visibility within community.
  • Grew wedding segment toward my crossover goal by $200,000+ in revenue.
  • Solicited and established Northwestern University as a repeat client producing $100,000+ in revenue.
  • Relaunched an improved and more effective site tour process for wedding site visits.
  • Achieved 172% of individual revenue goal, 2023.
  • Engaged with Account Sales to partner on local account growth.
  • Liaise with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Established strong relationships with major accounts and key decision makers to increase sales in designated territory.

Senior Catering Sales Executive

W Hollywood Hotel & Residences
04.2018 - 03.2022
  • Handled Entertainment and Corporate market specializing in closing business for large-scale filming projects.
  • Partnered with Hollywood Chamber of Commerce to contract Hollywood Walk of Fame Star Ceremony events.
  • Worked with major film studios including Disney, Paramount, Sony, Universal, and Warner Bros.
  • Achieved 130% of sales revenue goal, 2020.
  • Solicited a corporate customer that provided hotel a sale of $130,000.
  • Increased business leads and sales for Netflix account by 30% B2B selling to exceed budget goal of $2M and guest room goal of $200K.
  • Used negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Conducted presentations and tours for potential clients, showcasing hotel's entertainment facilities including W Sound Suite recording studio and services.

Catering Sales Manager

Sheraton Grand Los Angeles
10.2015 - 04.2018
  • #1 Catering Seller in Western region, 322% of sales goal, Q3 2018.
  • Developed a set of standardized sales proposals to be used in a variety of sales pitches, making it easy for sales representatives to handle prospecting work.
  • Achieved 125% of sales goal, 482% in new business development revenue.
  • Generated new leads through networking and attending industry events.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.

Meeting and Event Manager

W Los Angeles – West Beverly Hills
03.2012 - 10.2015
  • Led and coordinated Secret Service team to welcome United States Presidential Visit, 2014.
  • Awarded Manager of the quarter, 2014.
  • Increased sales by 35% for UCLA account utilizing inside and outside sales activities.
  • Planned and serviced West Coast Entertainment event for Marriott.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Served as primary point of contact for all group clients turned over from Group Sales team. Worked closely with clients to understand their event needs, coordinated logistics with internal departments, and ensured seamless execution from start to finish for events and room block.
  • Dual role handled Education and Pharmaceutical segments for Local Catering inquiries from initial request, contracting, and execution.

Meeting and Event Manager (Task Force)

W New York Times Square
01.2015 - 03.2015
  • Coordinated accommodations for the NBA All-Star group, managing 250 room bookings.
  • Oversaw all local catering opportunities from initial inquiry to contract negotiation, and execution of all operational aspects of the events.

Meeting and Event Manager (Task Force)

South Beach
12.2014 - 12.2014
  • Assisted Sales and Catering department with 20 Events for Art Basel (Citywide art event).

Education

Associate of Applied Science - Culinary Arts

Le Cordon Bleu College of Culinary Arts
Chicago, IL
2007

Skills

  • Goal-oriented
  • Revenue Projections
  • Strong Interpersonal Skills
  • Effective Communicator
  • Analytical problem solver
  • Consultative Selling Techniques
  • CI/TY Hotel Sales Operating System
  • Strategic Account Management
  • Regional Sales and Support
  • Exceeds Sales Goals
  • B2B Sales and Business Development
  • Corporate Strategy & Tactical Contract Negotiation
  • Adaptability & Creativity
  • Profitability & Cost Analysis

Awards

Talent Coach of the Quarter - 2014, Talent of the Month - 2012

Community Engagement

Ambassador, 2019, Ambassador - Hollywood Chamber of Commerce, 2019, Panelist Speaker – The Broadway League: Marketing Forum, 2019

Additional Information

  • Details of earlier career success are available on request.
  • References available upon request.

Timeline

Senior Catering Sales Executive

W Chicago – Lakeshore
03.2022 - Current

Senior Catering Sales Executive

W Hollywood Hotel & Residences
04.2018 - 03.2022

Catering Sales Manager

Sheraton Grand Los Angeles
10.2015 - 04.2018

Meeting and Event Manager (Task Force)

W New York Times Square
01.2015 - 03.2015

Meeting and Event Manager (Task Force)

South Beach
12.2014 - 12.2014

Meeting and Event Manager

W Los Angeles – West Beverly Hills
03.2012 - 10.2015

Associate of Applied Science - Culinary Arts

Le Cordon Bleu College of Culinary Arts

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Natalie Poulos