Natalie Palomar
Naperville
Summary
Detail-oriented leasing consultant skilled in effective communication and customer service. Proven ability to assist residents and coordinate property tours, ensuring a positive experience for prospective tenants.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
The Towers At Four Lakes
Lisle
04.2023 - Current
- Assisted residents with lease applications and move-in processes.
- Coordinated property tours and showcased available units to prospective tenants.
- Maintained accurate records of tenant leases and property listings in the system.
- Conducted market research to stay informed on competitive rental rates in the area.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Conducted background checks on applicants.
- Responded to resident inquiries and resolved maintenance requests promptly.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Shift Supervisor
Billy Bricks
Naperville
08.2020 - 03.2023
- Trained new staff on company procedures and service protocols for optimal performance.
- Monitored inventory levels, facilitating timely reorders to maintain stock availability.
- Collaborated with management to enhance workflow processes and team communication methods.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Maintained accurate records of daily transactions and deposits.
Education
High School Diploma -
Lisle High School
Lisle, IL05-2021
Skills
- Data entry
- Effective communication
- Attention to detail
- Sales techniques
- Property management knowledge
- Customer service
- Phone and email etiquette
- Record keeping
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Leasing Consultant
The Towers At Four Lakes
04.2023 - Current
Shift Supervisor
Billy Bricks
08.2020 - 03.2023
High School Diploma -
Lisle High School