Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Memi

Niles

Summary

Human Resources student graduating August 2026 with a strong foundation in communication, documentation, customer service, and process coordination. Transitioning from the medical field into HR with extensive experience handling confidential information, supporting diverse populations, and collaborating across teams. Skilled in problem-solving, accuracy, and relationship-building — strengths valuable across HR operations, onboarding, training, compliance, and recruiting.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Patient Access Representative

Endeavor Health
Skokie, IL
09.2022 - 03.2025
  • Served as a primary point of contact for patients, providing high-quality support and communication.
  • Maintained confidential EMR records with accuracy and compliance.
  • Collaborated with multidisciplinary teams to coordinate scheduling and improve workflow.
  • Resolved concerns with empathy and professionalism.
  • Optimized scheduling processes to enhance efficiency.

Medical Assistant

Weil Foot & Ankle
Mount Prospect, IL
01.2020 - 07.2020
  • Built strong relationships with physicians, staff, and patients.
  • Maintained written and electronic medical documentation with accuracy.
  • Completed administrative tasks including data entry and file management.
  • Organized daily priorities to support continuous operations.

Medical Assistant

Associates in Nephrology
Park Ridge, IL
02.2015 - 12.2019
  • Managed patient flow and coordinated medical schedules.
  • Assisted physicians during exams and procedures.
  • Trained new employees on workflows and EMR processes.
  • Handled phone communication and patient inquiries.
  • Collaborated across teams to improve service quality.

Education

Bachelor of Arts - Human Resource Development

Northeastern Illinois University
Chicago, IL
08-2026

Minor - Human Resource Management

Northeastern Illinois University
Chicago, IL
08-2026

Minor - Communications

Northeastern Illinois University
Chicago, IL
08-2026

Bachelor of Arts in Interdisciplinary Studies -

Northeastern Illinois University
Chicago, IL
08.2026

Associate of Arts - undefined

Oakton Community College
Des Plaines, IL
12.2024

Skills

  • Proficient in Microsoft Office
  • Epic and eClinicalWorks experience
  • Experience with Salesforce
  • Fluent in Assyrian
  • Thoroughness in documentation accuracy
  • Scheduling & Coordination
  • Effective conflict resolution
  • Customer service support
  • Prioritization and scheduling

Timeline

Patient Access Representative

Endeavor Health
09.2022 - 03.2025

Medical Assistant

Weil Foot & Ankle
01.2020 - 07.2020

Medical Assistant

Associates in Nephrology
02.2015 - 12.2019

Associate of Arts - undefined

Oakton Community College

Bachelor of Arts - Human Resource Development

Northeastern Illinois University

Minor - Human Resource Management

Northeastern Illinois University

Minor - Communications

Northeastern Illinois University

Bachelor of Arts in Interdisciplinary Studies -

Northeastern Illinois University
Natalie Memi