Natalie Koldenhoven
Saint Charles
Summary
I am a current College student looking to widen my work experience. I am a dedicated worker ready for any task. Recognized for resourceful approach to meeting customer need in fast, demanding environment. Knowledgeable understanding of safety requirements to maintain safe workplace. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
4
4
years of professional experience
Work History
Programming And Communication Assistant
Chez Veterans Center
01.2025 - Current
- Contributed to community-building initiatives by supporting program development tailored to military-connected studentProvided front desk coverage and general office support, including answering phones, greeting guests, and assisting students in a professional, welcoming manner.
- Supported logistics and execution of events and programs, including registration, setup, and attendee coordination.
- Assisted in onboarding and registration of new military-connected students, ensuring smooth intake and support.
- Helped with special projects such as updating marketing materials, creating flyers, and maintaining accurate outreach content.
- Gave occasional tours to visitors and supported outreach efforts for prospective and current students.
- Hosted informational tabling events to bring in more students and coordinated outreach.
Shift Lead
Clean Juice
02.2022 - 08.2023
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Trained new employees on company policies, procedures, and job duties.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Supervised and led employees to maintain productivity and customer service levels.
- Resolved customer complaints and reported issues to senior management.
- Utilized POS systems efficiently for order processing and inventory management.
- Maintained cleanliness and organization of the work area to uphold company standards.
Baker Station Instructor
Saint Charles Park District
09.2021 - 02.2022
- Tutored students requiring additional instructional assistance after class.
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain safe environment.
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
Otter Cove Slide Attendant
Saint Charles Park District
05.2021 - 09.2021
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Educated patrons on facilities, entertainment options and rules and regulations.
- Attended all offered trainings to build customer service and skills.
Otter Cove Swim Instructor
Saint Charles Park District
07.2021 - 08.2021
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Handled student situations using logic and mediation skills.
Education
Bachelor Of Arts - Communications
University Of Illinois At Urbana-Champaign
Champaign, IL05.2027
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Saint Charles East High School
Saint Charles, IL05.2023
Skills
- Problem Solving
- Competent
- Reliable
- Loyal
- Hard Working
- Self Starter
- Collaborative teamwork
Languages
Spanish
Limited Working
Timeline
Programming And Communication Assistant
Chez Veterans Center
01.2025 - Current
Shift Lead
Clean Juice
02.2022 - 08.2023
Baker Station Instructor
Saint Charles Park District
09.2021 - 02.2022
Otter Cove Swim Instructor
Saint Charles Park District
07.2021 - 08.2021
Otter Cove Slide Attendant
Saint Charles Park District
05.2021 - 09.2021
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Saint Charles East High School
Bachelor Of Arts - Communications
University Of Illinois At Urbana-Champaign
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