NATALIE GUZMAN
Joliet
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
DARCY BUICK GMC
05.2022 - Current
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Processed incoming calls, directing inquiries to appropriate departments efficiently.
- Coordinated service appointments and maintained accurate customer records in dealership management system.
- Assisted in inventory management of office supplies, optimizing stock levels for daily operations.
- Trained new reception staff on operational procedures and customer service standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
JOLIET CENTRAL HIGH SCHOOL
Joliet, ILSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Greeting and seating clients
- Data inputting
- File management
- Mail handling
Certification
- Dental Assistant Training - 09/22/25 thru 11/12/2025
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
DARCY BUICK GMC
05.2022 - Current
High School Diploma -
JOLIET CENTRAL HIGH SCHOOL