Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Grubczak

Grayslake

Summary

Compassionate counseling intern devoted to building and maintaining relationships, as well as implementing community services to promote client wellness. Experienced in providing direct services to clients and managing caseload of several patients. Adept at developing individualized treatment plans and performing thorough patient assessments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Pollyanna Brewing
Roselle
11.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Counselor Intern

Leyden Family Service and Mental Health
Franklin Park
08.2024 - Current
  • Used treatment planning and assessment to help individuals achieve their goals.
  • Actively listened to clients about their days and life stories.
  • Presented clinical documentation of sessions professionally, and in a timely manner.
  • Advised clients on available resources within their community to assist them in achieving their goals.

Pool Manager

Pool Watch
Roselle
06.2016 - Current
  • Demonstrate familiarity with pool chemistry, equipment maintenance, and water quality testing.
  • Provided excellent customer service to pool patrons, resolving complaints, and ensuring a positive experience.
  • Enforced all pool rules and regulations in a courteous manner.

Assistant Softball Coach

North Park University
Chicago
08.2023 - 05.2025
  • Created daily practice plans for team practices and created plans for specific positions to get better over the course of the off season
  • Taught individuals expertise knowledge on pitching technique and corrected players everyday
  • Led biweekly meetings with pitchers and catchers to discuss the mental side of the game and how to rise up during stressful moments

Education

Masters of Arts - CMHC

North Park University
Chicago, IL
12.2025

B.A - Psychology

Illinois Wesleyan University
Bloomington, IL
05.2023

Skills

  • Crisis intervention
  • Communication skills
  • Team collaboration
  • Behavioral assessment
  • Anger management
  • Play therapy techniques

Certification

  • Mental Health First Aid
  • CPR
  • Basset Certification
  • First Aid

Timeline

Server

Pollyanna Brewing
11.2024 - Current

Counselor Intern

Leyden Family Service and Mental Health
08.2024 - Current

Assistant Softball Coach

North Park University
08.2023 - 05.2025

Pool Manager

Pool Watch
06.2016 - Current

Masters of Arts - CMHC

North Park University

B.A - Psychology

Illinois Wesleyan University

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Natalie Grubczak