Natalia Hassell
Chicago
Summary
Dynamic hospitality professional with a proven track record at Karavites Restaurant, excelling in customer service and food safety. Recognized for enhancing guest satisfaction through proactive problem-solving and effective team leadership. Skilled in food preparation and event planning, consistently delivering high-quality service in fast-paced environments.
Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
8
8
years of professional experience
Work History
Hospitality Worker
Instawork
04.2017 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Stock and Inventory Specialist
Merchandiser By Survey
03.2017 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
Crew Member Team Leader
Karavites Restaurant
01.2023 - 08.2023
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Education
Cosmetology - Beauty And Hair Growth
Trenz Beauty Academy
Chicago, IL11-2025
Skills
- Food preparation
- Cleaning and sanitizing
- Supply restocking
- First aid training
- Upselling strategies
- Guest relations
- Event preparation
- Cross-cultural sensitivity
- Event planning
- Menu planning expertise
- Food safety
- Production leadership
- Prep work
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Hospitality services
- Problem-solving skills
- Excellent communication
- Cash handling
- Decision-making
- Team building
- Task prioritization
- Phone and email etiquette
- POS system operation
- Active listening
Timeline
Crew Member Team Leader
Karavites Restaurant
01.2023 - 08.2023
Hospitality Worker
Instawork
04.2017 - Current
Stock and Inventory Specialist
Merchandiser By Survey
03.2017 - Current
Cosmetology - Beauty And Hair Growth
Trenz Beauty Academy
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