Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

NATALIA GARRIGA

Berwyn

Summary

An experienced and skilled customer service agent seeking a part-time position, when given an opportunity, will deliver high-level support! Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Mora Asian Kitchen
Oak Park
05.2025 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and comfort.
  • Accurately processed customer orders and communicated them to kitchen staff.
  • Explained menu specials and offered personalized recommendations to elevate dining experience.

Waitress

West On North
Chicago
12.2023 - 12.2024
  • Provided menu insights to customers, suggesting items to increase sales
  • Handled customer feedback effectively, enhancing overall satisfaction.
  • Cultivated strong relationships with regular patrons through engaging interactions.

Barista

Starbucks
Forest Park
08.2021 - 06.2022
  • Mastered recipes for specialty coffee beverages and seasonal items, ensuring precise preparation and customer satisfaction.
  • Supported colleagues to ensure smooth operations during high-traffic periods.
  • Strengthened customer relationships through personalized service and order familiarity.

Secretary

Absolute Realty Source
Berwyn
04.2018 - 04.2022
  • Organized and maintained physical and digital filing systems for documents.
  • Managed client inquiries and provided information about property listings.
  • Coordinated office communications and scheduled appointments for real estate agents.

Education

Medical Program -

Marquette University
Milwaukee, WI
01-2018

Nursing -

Morton College
Cicero, IL

Skills

  • Self-motivated
  • Dynamic
  • Responsive
  • Dependable
  • Detail-oriented
  • Proactive
  • Resilient
  • Creativity

Accomplishments

Increased sales by 15% by suggesting complementary dishes and drinks., Achieved a 95% customer satisfaction rate through prompt service., Handled over 150 transactions daily with 100% accuracy., Reduced wait times by 20% during peak hours.

Certification

  • Bassets
  • Food handlers
  • Food allergen

Timeline

Server

Mora Asian Kitchen
05.2025 - Current

Waitress

West On North
12.2023 - 12.2024

Barista

Starbucks
08.2021 - 06.2022

Secretary

Absolute Realty Source
04.2018 - 04.2022

Medical Program -

Marquette University

Nursing -

Morton College
NATALIA GARRIGA